Customer Feedback & Reviews For Chadwick Lawrence LLP

Chadwick Lawrence LLP's Performance

We know you expect an excellent standard of performance from our solicitors. A summary of this solicitor's performance is shown below, followed by genuine customer reviews.

Performance over the last 12 months

(4.52 stars out of 5)

Overall Performance - All Time

(4.72 stars out of 5)


Average Feedback / Review

Given by Client on 09/10/2013

AverageThe start of the process was efficient and I was extremely please. However then it was awful. I was emailing Caroline Murray and not receiving a response for up to 10 days (as well as phoning) I was not being informed of any updates and there was a huge breakdown in communication amongst the staff. I was being informed of stages being completed, however this was not the case. The seller and their solicitors were the ones who eased this process and kept me up to date, we should've completed at least three weeks before we actually did. Towards the end Azeema Ahmed took over my case and things then got better for the 2 weeks prior to completion. I was grateful for this. "


Positive Feedback / Review

Given by Client on 09/10/2013

Positivethe staff I dealt with were extremely helpful "


Positive Feedback / Review

Given by Client on 08/10/2013

Positive (Client left visual feedback only)


Negative Feedback / Review

Given by Mortgage Broker on 07/10/2013

NegativeSERVICE WAS TO SLOW MYSELF AND CLIENT HAD TO CHASE CONSISTANTLY "


Positive Feedback / Review

Given by Client on 06/10/2013

PositiveSelling a house in which I had lived for nearly 35 years was a daunting prospect but the task was considerably lightened by the expertise and efficiency of Caroline Murray and the people who worked with her. She was always approachable and patient for which I am very grateful. Anne Barkel  "


Positive Feedback / Review

Given by Client on 03/10/2013

Positive
I found Caroline Murray very helpful,friendly and professional.
Many thanks,
Carol Vosper.
 "


Negative Feedback / Review

Given by Client on 02/10/2013

NegativeMy calls were never returned. One day before agreed completion date I was informed by email that searches were not done. Appalling service. If asked I will warn potential customers against this agency. I just wish my solicitor Deborah was a bit professional and customer friendly. "


Positive Feedback / Review

Given by Mortgage Broker on 02/10/2013

Positivegreat speedy service understaing to client needs and very efficient "


Negative Feedback / Review

Given by Client on 01/10/2013

NegativeFor the sale of our home we used Chadwick Lawrence, but we would never use them again. Althought the fees were reasonable via the internet, we nearly lost our buyers through the delays from Chadwick Lawrence. Chadwick Lawrence were also not ready on our Exchange date and delayed this by over a week which caused us many problems especially as we were buying a Scottish Home. We had to chase for information too many times. We were up at midnight one night sorting things out. Chadwick Lawrence caused us a great deal of stress and we would not recommend them to anyone. When we move again, we will use a local solicitor.  "


Positive Feedback / Review

Given by Client on 30/09/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 29/09/2013

PositiveGood, efficient solicitors "


Positive Feedback / Review

Given by Client on 28/09/2013

PositiveStress free purchase. Thank You "


Negative Feedback / Review

Given by Client on 26/09/2013

Negativehi,

We had a very unpleasant experience with using your company and everything went very slow. Our case was looking straight forward but it wasn't. We have been left to this lady choices, we have not been informed of possibility doing a survay what effected in replacing boiler what cost us extra money. We could not contact this lady by phone or email. we never received a help or advices from Deborah Buterfield. We have been send from one person to another, no one could clarify anything. First of all lady was on holiday, no one was bothered to carry on with or purchase we had to wait extra two weeks and pay extra money to property agency for rent of our old place. We are very seriously thinking about claim back money from deborah buterfield for cost of rent and new boiler. We generaly think that our case was treated as unwanted and totaly unfair. we think that we were discriminated. will definately not use you again and will not recommend to any one!!!!!!!

regards,

Adam Maciaszek and Karolina Korniluk
 "


Positive Feedback / Review

Given by Client on 21/09/2013

PositiveGiovanna was excellent "


Positive Feedback / Review

Given by Client on 20/09/2013

PositiveGiovanna Gravante was most helpful. It was reassuring throughout the process (which included a sale and a purchase) that someone so competent was handling the legal side. Feedback on progress was very useful and timely, she provided helpful clarification at the search stage, and all the documentation was clearly set out and explained. I have nothing but praise for her professionalism, and would certainly ask her to handle any future conveyancing. "


Positive Feedback / Review

Given by Client on 18/09/2013

PositiveWe had very difficult sellers but luckily having a professional calm and very personable solicitor in Giovanna we were guided through every challenge perfectly .
Thoroughly recommend Giovanna your in safe hands with this lady .
 "


Average Feedback / Review

Given by Client on 18/09/2013

AverageI wasn't able to get hold of the person in-charge of my case.I called and emailed quite a few times.
I even canceled the instruction by calling and speaking to another person in their office.
 "


Average Feedback / Review

Given by Client on 17/09/2013

AverageI have selected average for one reason. In July, when it came to exchanging contracts, I was phoned on Friday lunchtime to say that exchange was expected later that day. I was then not contacted again that afternoon and had to ask the estate agent on Saturday if exchange had happened (it hadn't). On the Monday I phoned up to find my solicitor (Giovanna) was out of the office all week and did not seem to have left instructions for the exchange to be persued. When I then explained the situation the exchange took place later that day, but I did not think that was good customer service at such a critical moment in the process. Otherwise the service has been positive, thanks.  "


Positive Feedback / Review

Given by Mortgage Broker on 16/09/2013

PositiveNicely handled with updates to tracking OK. "


Positive Feedback / Review

Given by Client on 11/09/2013

PositiveMany thanks for your help "


Positive Feedback / Review

Given by Mortgage Broker on 09/09/2013

PositiveHandled quickly and efficiently, making it easy for this First Time Buyer "


Positive Feedback / Review

Given by Mortgage Broker on 09/09/2013

PositiveCase went smoothly and communication excellent "


Positive Feedback / Review

Given by Client on 09/09/2013

PositiveExcellent service and a pleasure to do business with, would highly recommend and not hesitate to use again in the future, ten out of ten.  "


Positive Feedback / Review

Given by Mortgage Broker on 06/09/2013

PositiveFirst class service "


Negative Feedback / Review

Given by Client on 06/09/2013

NegativeWas going ok but near the end, close to completion, when i received my financial statement, it showed a bill of £900c for service charge, which i challenged. It worked out my solicitor had (somehow) got hold of the wrong service charge financial statement. Even if sent by mistake by the management company, it wasn't spotted, and it wasn't easy to get assistance from her. "


Positive Feedback / Review

Given by Mortgage Broker on 06/09/2013

PositiveFirst Class service as usual "


Positive Feedback / Review

Given by Client on 01/09/2013

PositiveNice friendly people,courteous and very helpful.I will certainly recommend my friends to this company. "


Positive Feedback / Review

Given by Client on 27/08/2013

PositiveAbsolutely fantastic, I cannot complement them enough.
Key points, through the four months taken to purchase (all the delays were due to the other sides solicitor) I never once got put on hold.
The friendly receptionist always put me straight thought to Giovanna.
Nothing was too much trouble, after reading through all my stacks of paperwork, Giovanna had already read it and sorted out any points I might have had.
We and our house are about 300 miles away from Chadwick Lawrence so was a little nervous about using solicitors so far away but I can honesty say, if they are around next time we come to move (AND have Giovanna) I'll use them every time.
Very good updates each week as to the purchase stage, even if just to say 'still waiting for the other side'
 "


Positive Feedback / Review

Given by Client on 26/08/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 25/08/2013

PositiveAbsolutely first rate service from start to finish. We were kept up to date every step of the way and would recommend Caroline Murray to anyone!  "


Positive Feedback / Review

Given by Client on 24/08/2013

PositiveAbsolutely fantastic service!!! I was a bit nervous about using a solicitor so far away from me but I needn't have been. The reviews that I saw for this firm were very good and I can now add to that.

Caroline was an absolute star and was very patient with me when I had to make numerous phone calls to her to find out what was happening (my buyer's solicitors were absolutely useless and added 4-5 weeks to the completion time, which was very frustrating when all my paperwork had been completed and was ready to go).

I would highly recommend this firm and would have no hesitation in using again when I make my next move.
 "


Positive Feedback / Review

Given by Mortgage Broker on 16/08/2013

PositiveA complicated case but dealt with in a timely manner and any queries were handled efficiently "


Positive Feedback / Review

Given by Client on 16/08/2013

PositiveGiovanna was absolutely fantastic, I cannot rate her highly enough. There were some challenging moments during the conveyancing and Giovanna kept everything on track to guide it all through. She is extremely efficient and quick to respond and is very calm. I would definitely come back to her again in future and recomend her to others. Brilliant - thank you very much.  "


Positive Feedback / Review

Given by Mortgage Broker on 15/08/2013

PositiveThank you Heidi for superb work with Paragon getting this through on tight schedule. "


Positive Feedback / Review

Given by Client on 14/08/2013

PositiveOn the whole the process was completed within the necessary timescales, but I felt communication could have been better, and the case was also transferred to another person mid-way through the process with no explanation given as to why. "


Average Feedback / Review

Given by Mortgage Broker on 12/08/2013

AverageSteady but not quick in response to issues "


Positive Feedback / Review

Given by Mortgage Broker on 12/08/2013

PositiveDealt with issues well, very responsive "


Positive Feedback / Review

Given by Client on 12/08/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 11/08/2013

PositiveAll completed quickly and paid promptly "


Positive Feedback / Review

Given by Mortgage Broker on 11/08/2013

Positivegood service and communication but case notproceeding "


Negative Feedback / Review

Given by Client on 08/08/2013

NegativeI have still not heard any details about how/when the money that you now owe me (£130) will be repayed, even though I cancelled the case at least 2 weeks ago "


Positive Feedback / Review

Given by Mortgage Broker on 07/08/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 07/08/2013

PositiveI found the solicitor extremely helpful and friendly. She was easy to talk to and gave some very helpful advice when needed. Their charges were extremely competitive. When I told my wife (who works for a solicitors firm in central London) of the amount Chadwick Lawrence was charging she refused to believe that their fees could be that low. I would definitely use again and have already recommended Chadwick Lawrence to two people who are in the process of moving home.  "


Positive Feedback / Review

Given by Client on 06/08/2013

PositiveJenny Newsum was extremely thorough and we were very satisfied with the end results. "


Positive Feedback / Review

Given by Client on 06/08/2013

PositiveJenny Newsum was very good in dealing with my house sale, was almost always available to answer questions and responded swiftly to emails. However, I would have appreciated a less patronising / politely condescending tone when talking to me considering I am a paying client and house selling andbuying is stressful enough without being spoken treated like a dunce. (I found I was often afraid to call / speak to her!). Her secretary, Emma Turner, was polite and approachable throughout. Overall though it was a positive experience. "


Positive Feedback / Review

Given by Mortgage Broker on 04/08/2013

PositiveRe-mortgage, well handled and completed on the requested date - thanks! "


Positive Feedback / Review

Given by Client on 03/08/2013

PositiveIt is done "


Positive Feedback / Review

Given by Mortgage Broker on 01/08/2013

PositiveVery helpful especially with last minute change of completion date. "


Positive Feedback / Review

Given by Mortgage Broker on 30/07/2013

PositiveVery good to deal with - available to speak to and good with updates. "


Positive Feedback / Review

Given by Client on 28/07/2013

PositiveI would recommend Caroline to anyone. She is very professional in her work and any minor problems that came about, were dealt with swiftly. Thank you for making my purchase a stress free one.

Mr P Stubbs
 "


Positive Feedback / Review

Given by Client on 27/07/2013

PositiveExcellent communication and amazingly helpful. "


Positive Feedback / Review

Given by Client on 25/07/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 24/07/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 23/07/2013

PositiveGood "


Average Feedback / Review

Given by Mortgage Broker on 22/07/2013

AverageThis case was not handled as well as I would have liked. Would think twice before I instruct again. "


Positive Feedback / Review

Given by Client on 21/07/2013

PositiveWith a little problems of  "


Positive Feedback / Review

Given by Mortgage Broker on 19/07/2013

PositiveNo problems with this one. "


Negative Feedback / Review

Given by Mortgage Broker on 19/07/2013

NegativeService was so poor that the client dis-instructed. "


Positive Feedback / Review

Given by Client on 17/07/2013

PositiveVery pleases with how Giovanna handled our transaction "


Positive Feedback / Review

Given by Client on 16/07/2013

PositiveVery helpful and we were always able to speak to solicitor.

Would recommend
 "


Positive Feedback / Review

Given by Client on 15/07/2013

PositiveWe couldn't speak highly enough of the service we received from Caroline (and special mention for her secretary Sharon too!) Caroline worked tirelessly under the demands of a very difficult vendor, she always had time to answer our questions, and provided full and easily understandable information. She was absolutely brilliant, and we don't know what we would have done without her! "


Negative Feedback / Review

Given by Client on 15/07/2013

NegativeSlow and reactive, I felt I had to chase every step of the way, which I felt uncomfortable doing. When on one occasion I had to call I felt from her tone I was a complete nuisance. I did not feel Chadwick Lawrence were working for me, I felt they were almost an obstacle in the process I had to wrestle with. I would not recommend the company and would not use again. Sorry. "


Positive Feedback / Review

Given by Mortgage Broker on 15/07/2013

PositiveVery efficient "


Positive Feedback / Review

Given by Client on 13/07/2013

PositivePleased with service "


Positive Feedback / Review

Given by Mortgage Broker on 10/07/2013

Positivegood "


Positive Feedback / Review

Given by Mortgage Broker on 10/07/2013

Positivegood "


Negative Feedback / Review

Given by Client on 10/07/2013

NegativeThe initial client care letter had several very obvious errors in it (eg. "Error! No Document variable supplied"). Four phone calls later I managed to get through to someone to request a new letter. It was also incorrect, more phone calls, an email and two weeks later they got it right on attempt 3.

Really poor service in general numerous requests for call backs ignored, promises of sending out their latest attempts the next day not honoured.

Not to be recommended when these are the same people you are relying on to check the search results and paperwork from the seller.

Worth paying a bit more for a higher quality firm, the firm I ended up with got their letter right first time and mailed to me the day after I accepted the quote.
 "


Positive Feedback / Review

Given by Mortgage Broker on 10/07/2013

Positivegood "


Average Feedback / Review

Given by Mortgage Broker on 09/07/2013

AverageGood service when the solicitor was not on holiday, when she was there was no-one handling the case which lead to alot of unecessary stress for the client "


Positive Feedback / Review

Given by Mortgage Broker on 09/07/2013

PositiveAll seemed to go through smoothly "


Positive Feedback / Review

Given by Client on 08/07/2013

PositiveCaroline was very nice and personable. Kept us up to date and would definitely use again.  "


Positive Feedback / Review

Given by Client on 07/07/2013

PositiveGenerally very happy with the service and process. Many thanks, Matt "


Positive Feedback / Review

Given by Client on 05/07/2013

PositiveEverything has been perfect and it is unfortunate that I am no longer able to proceed, I will be using them again when the time permits and will be verbally remommending the solicitors to friends and colleagues.
 "


Positive Feedback / Review

Given by Client on 04/07/2013

PositiveWe found Jenny Newsum to be very professional and helpful in the matter of our house sale. "


Positive Feedback / Review

Given by Mortgage Broker on 01/07/2013

Positivevery good "


Positive Feedback / Review

Given by Client on 27/06/2013

PositiveWe did think that as we were only selling the sale would have been completed sooner however we do realise that due to other factors e.g. searches etc, the time frame could not be accelerated.
We have been very satisfied with the service provided.
 "


Positive Feedback / Review

Given by Mortgage Broker on 27/06/2013

PositiveFriendly and approachable. Would use again. "


Positive Feedback / Review

Given by Client on 26/06/2013

PositiveGiovanna was very patient and understanding throughout the entire purchasing process, despite the sellors solicitors being extremely challenging to work with at times.

Thank you for all your help along the way!
Jennie
 "


Average Feedback / Review

Given by Client on 24/06/2013

AverageOn the positive side, it was always possible to speak with the the conveyancer and she was very friendly, helpful and knew the case well. It was always a pleasure to deal with her. Unfortunately the period nearing completion was a little frustrating as a 2-3 week delay on the vendor's side in being provided with information from the leaseholder of the flat was followed by an 8 working day delay on our side (as purchaser) in reviewing and reporting on the information from the leaseholder. In the end we got there and managed to meet the deadline for completion. I was left with a favourable opinion of the conveyancer but felt that perhaps at times her case load was too heavy which meant she was unable to prioritise our case at an important stage when we getting close to completion. That said, apart from this period, she was otherwise pretty quick to move things along. Whilst not the cheapest Chadwick Lawrence was very reasonably priced and you get what you pay for. "


Positive Feedback / Review

Given by Client on 24/06/2013

PositiveThe whole transaction was very smooth with no problems on our side. I would certainly recommend your services. Thank you "


Positive Feedback / Review

Given by Mortgage Broker on 18/06/2013

PositiveVery efficient "


Positive Feedback / Review

Given by Client on 16/06/2013

PositiveAll documents were sent out to me promptly.I will be using your services when I sell my property. "


Positive Feedback / Review

Given by Client on 16/06/2013

PositiveOur house purcuase fell through and our solicitor was very patient while we looked for another house, unfortunately we didnt find anywhere suitable. "


Positive Feedback / Review

Given by Client on 14/06/2013

PositiveVery happy with the service offered by CL, will hopefully use them when we sell the house next time (hopefully successfully). "


Positive Feedback / Review

Given by Client on 14/06/2013

PositiveVery happy with the service that we received would happily use CL when we next purchase a house (hopefully successfully next time) "


Positive Feedback / Review

Given by Client on 11/06/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 10/06/2013

Positive (Client left visual feedback only)


Average Feedback / Review

Given by Client on 10/06/2013

AverageTHe solicitor sent me the Law Society forms to fill. I tried to enquire about some points by phone but response was not encouraging. I thought I better find a solicitor in my hometown Oxford so that I can go and see him/her when I need. I therefore cancelled my engagement with the firm ( by phone today) and am looking for another right here in Oxford. I think I already found one. Isam Naqib  "


Positive Feedback / Review

Given by Client on 08/06/2013

PositiveThey were quick and efficient "


Positive Feedback / Review

Given by Client on 05/06/2013

PositiveGreat service at competitive fees.professional conduct and also we were kept well informed.we were able to complete all legalities as planned.would recommend to all those looking to buy! "


Positive Feedback / Review

Given by Client on 02/06/2013

PositiveOk "


Positive Feedback / Review

Given by Client on 01/06/2013

PositiveWe still cant beleive what an amazing service we received from chadwick lawrence. Caroline Murray was our solicitor and she was simply the best. Nothing was too hard for her. I am a very proactive person with lots of questions and suggestions, but she was very patient with me. She regularly updated our file via the tracker. We received emails and texts when the file was updated. Which was great. We reserched and called lots of conveyancing companies but was sold by their good customer
Thank you Chad Law. We are in our property and love it!

service on the firsr few conversations. The price was excellent.
 "


Positive Feedback / Review

Given by Client on 29/05/2013

PositiveVERY HELPFUL AND FRIENDLY. "


Positive Feedback / Review

Given by Client on 28/05/2013

PositiveThe solicitor managing my case was professional, efficient and helpful. She ensured the sale went through smoothly. I was very pleased with the service and would recommend to others. "


Positive Feedback / Review

Given by Client on 28/05/2013

PositiveCaroline was a great help throughout our transaction and handled the process quickly and efficiently. I would highly recommend her. "


Positive Feedback / Review

Given by Client on 28/05/2013

PositiveWe found the whole proccess very satisfactory,we were updated regulary and kept upto date with every thing.Jenny Newsum was very patient and obliging ...we would reccomend her and definitely use her services again thank you  "


Positive Feedback / Review

Given by Client on 24/05/2013

Positivevery easy to talk to and very happy with their service.excellent. "


Positive Feedback / Review

Given by Client on 22/05/2013

PositiveOverall a very positive company to deal. While initial personal correspondence was lacking when it mattered they swung into action and were superb.  "


Positive Feedback / Review

Given by Client on 20/05/2013

PositiveSuzy Jarzyna did an excellent job very focused and friendly.
Communication and problem resolution first class
 "


Positive Feedback / Review

Given by Mortgage Broker on 20/05/2013

PositiveClients were very happy with the service Suzy provided. "


Positive Feedback / Review

Given by Client on 19/05/2013

Positivevery happy with the entire process and particularly with the Solicitor, Caroline Murray, who was excellent - both polite and easy to deal with and who handled everything extremely well. "


Average Feedback / Review

Given by Client on 19/05/2013

Average (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 19/05/2013

PositiveA very efficient friendly service. Thanks Suzy "


Positive Feedback / Review

Given by Client on 19/05/2013

PositiveVery good "


Average Feedback / Review

Given by Client on 15/05/2013

Average Didnt push things forward. Then everything rushed when phoned and given timeframe. "


Positive Feedback / Review

Given by Client on 13/05/2013

PositiveWe found Jenny Newsum to be efficient and helpful in dealing with the conveyancing for a retirement flat that we had inherited. She kept us informed about every stage of the process and we would thoroughly recommend her. "


Positive Feedback / Review

Given by Client on 13/05/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 12/05/2013

Positivevery proffesional company ,very pleased will definitely use in future if need it "


Average Feedback / Review

Given by Client on 12/05/2013

AverageTowards the end I found Caroline efficient and responsive. I was grateful for her atttention to detail. However in the earlier stages there were one or two questions I asked by email and letter which remained unanswered. I found the tickbox style of communication bewildering until I got used to it. "


Positive Feedback / Review

Given by Client on 10/05/2013

PositiveThe conveyancing process was a straight forward case between the buyer/seller with no chain to complicate matters. No mortgage redemption was involved on our part so it was a matter of simply exchanging contracts at the appropriate time. This was successfully concluded with the minimal of contact between the various parties involved. I would certainly consider employiong the services of Chadwick Lawrence LLP in the future should the need arrise.  "


Positive Feedback / Review

Given by Client on 08/05/2013

PositiveJenny Newsum delt with our house sale very effectively providing regular updates as matters progressed and was always very responsive and patient when answering queries. Will definately use again and recommend Chadwick Lawrence to any friends requiring conveyancing service. "


Positive Feedback / Review

Given by Client on 07/05/2013

PositiveChadwick Lawrence (and Jenny Newsum) were very useful in assisting me with my purchase as a first time buyer. I asked a large number of questions throughout the process and always found them to be attentive and helpful. "


Positive Feedback / Review

Given by Client on 04/05/2013

PositiveVery happy with the teams work "


Positive Feedback / Review

Given by Mortgage Broker on 03/05/2013

PositiveGillian has been excellent as always. Thank you. "


Negative Feedback / Review

Given by Client on 03/05/2013

NegativeI was so disappointed as no one even bothered to contact me when I initially instructed them. I was virtually the one chasing them with phone calls so had to instruct another solicitor. Poor customer service "


Positive Feedback / Review

Given by Mortgage Broker on 03/05/2013

PositiveWill always use again - Gillian is reliable and conscientious. Have had no hesitation in recommending. "


Positive Feedback / Review

Given by Mortgage Broker on 03/05/2013

PositiveWill always use again - Gillian is reliable and conscientious. Have had no hesitation in recommending. "


Positive Feedback / Review

Given by Client on 01/05/2013

PositiveGillian was great to work with.
Thanks
 "


Positive Feedback / Review

Given by Client on 29/04/2013

PositiveI found Jenny to be very friendly and helpful, I felt that she was always doing her utmost to make sure things were moving along smoothly and she remained very professional when the buyers solicitor proved to be quite challenging to deal with. "


Positive Feedback / Review

Given by Client on 28/04/2013

PositiveAbsolute fantastic service. Excellent communication! "


Positive Feedback / Review

Given by Client on 27/04/2013

PositiveAll went through speedily and without a hitch - thanks Caroline! "


Positive Feedback / Review

Given by Client on 24/04/2013

PositiveEXCELLENT SERVICE WOULD RECOMMEND AND USE SER AGAIN
THANK
 "


Positive Feedback / Review

Given by Client on 24/04/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 24/04/2013

PositiveFirst Time Buyer case - hands were held very well by Jenny Newsum and her team! "


Positive Feedback / Review

Given by Client on 22/04/2013

PositiveTHe service provided by Deborah and her team was good, More visibility regarding the reasons for delays would be useful. "


Positive Feedback / Review

Given by Client on 21/04/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 21/04/2013

PositiveAlthough the case seem to take its time everything completed within the necessary timeframe. I Always kept well informed. "


Average Feedback / Review

Given by Client on 21/04/2013

AverageThis is the second flat sale that youve handled for me in the space of a year. I felt I got less attention this time round. There was a period where no contact was received from your office for over a month despite repeated attempts by the buyers solicitor to get updates on information. As you can understand, no news isnt good news in this case. A simple email to acknowledge that work is in progress can reduce the tension in such a stressful life event.

In all the sale took five months and I felt it should have gone quicker. Perhaps the month without communication contributed to the overall time or maybe not.

Technically, the service was very good. Id still be happy to use your services again in the future.

Regards

STeven Workman
 "


Positive Feedback / Review

Given by Client on 21/04/2013

PositiveStraightforward purchase but all done within 8 weeks at our pace. "


Positive Feedback / Review

Given by Client on 20/04/2013

PositiveAll went through without a hitch or any drama. Would have liked more feedback rather than just a mainly incomprehensible update.  "


Positive Feedback / Review

Given by Client on 20/04/2013

PositiveA few of the documents sent through had inaccuracies in them which was frustrating especially being a first time buyer and therefore unaware of the correct process. However, having said that, the solicitor was polite both via verbal and written communication and responded to my e-mails quickly and always took my calls. I completed on the requested date with no delays. I would use the solicitors firm again but emplore a bit more attention to detail when standard letters/forms used.  "


Positive Feedback / Review

Given by Client on 20/04/2013

PositiveNo problems.all went smoothly "


Positive Feedback / Review

Given by Client on 19/04/2013

PositiveChadwick Lawrence persevered through a long conveyancing process without increasing their fee. "


Average Feedback / Review

Given by Client on 17/04/2013

AverageDid ask about additional/hidden costs, was told there was none.
Was annoyed i was not told of apportionments of £1000.00 and breakdown details.
First time buyer
 "


Positive Feedback / Review

Given by Mortgage Broker on 17/04/2013

PositiveGood service, client happy "


Positive Feedback / Review

Given by Client on 16/04/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 15/04/2013

PositiveVery helpful and responsive. Would recommend and use again. "


Positive Feedback / Review

Given by Mortgage Broker on 15/04/2013

PositiveDealt with in a timley Fashion "


Positive Feedback / Review

Given by Mortgage Broker on 09/04/2013

PositiveGood service, a smooth process from my point of view, thank you "


Positive Feedback / Review

Given by Client on 07/04/2013

PositiveExcellent Service from Chadwick Lawrence - very happy and satisfied. Particularly impressed with Giovanna Gravante who kept us updated through email, phone and post on the various aspects related to our conveyancing. Giovanna was always so approachable and promptly addressed all our concerns. Will definitely recommend your services. Thanks so much "


Positive Feedback / Review

Given by Mortgage Broker on 07/04/2013

PositiveWell handled by Jenny Newsum and her team - thanks! "


Positive Feedback / Review

Given by Client on 05/04/2013

PositiveExcellent service provided. I am pleased with Caroline Murrays work and happy that my flat completed in 2 months, very efficient indeed. Will recommend her to my family.

Kind regards

Phu Binh Lam (Emily)
 "


Positive Feedback / Review

Given by Client on 05/04/2013

PositiveI am very happy the way process worked eventhough I booked it though online. In case If I buy a house I will use this service as it is quite easy. "


Negative Feedback / Review

Given by Client on 03/04/2013

NegativeCommunication and service poor, very difficult to get hold of our conveyancer, and leaving a message to ring back only rarely resulted in her returning our calls. Our mortagage offer was made up of 2 parts, but our conveyancer only picked up on one part, and in the financial statement, said that a sum of £99000 was outstanding, when this was actually covered by the second part of the mortgage offer. To top it all, knowing that the SDLT had to be returned within 28 days of completion, they did not raise a flag a few days prior to the expiry of this deadline when our signed form had not been received (we returned it the same day we received the form, but royal mail had failed to deliver it) but instead sent us an email 19 days after the expiry of the deadline informing us that the form had not been received and that a penalty was now due. The whole process has been unsatisfactory. "


Positive Feedback / Review

Given by Client on 03/04/2013

PositiveGiovanna Gravante was my Conveyancer and have nothing but praise for her attention and Service. My e-mail quieries were answered promptly and my Purchase proceeded very quickly. I would certainly use Giovanna and your Co.again and would recommend you to my friends and family. Mrs. S Jackman "


Positive Feedback / Review

Given by Client on 02/04/2013

PositiveCaroline Murray was very helpful throughout the sale and purchase of our new home. All questions was answered in good time and any issues dealt with. We would definitely recommend Caroline to any of my friends or family. Very happy with the service that Caroline provided us.
 "


Positive Feedback / Review

Given by Mortgage Broker on 02/04/2013

PositiveSuzy helped my client achieve a satisfactory completion despite problems with the purchasers solicitors. "


Positive Feedback / Review

Given by Client on 02/04/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 30/03/2013

PositiveBrilliant service, always accessible and friendly. Quick and efficient. Very impressed and great value! :0) thank you. Definitely recommend!  "


Positive Feedback / Review

Given by Client on 29/03/2013

PositiveWell handled and when it came to the crunch of exchange and completion everything went smoothly. There were a couple of times when I did not get responses to emails and a period in January / Feb when nothing seemed to be happening and it would have been useful to get an update by email. The automated updates are good but nothing can replace the personal contact that sometimes makes all the difference. "


Average Feedback / Review

Given by Mortgage Broker on 27/03/2013

AverageThanks "


Negative Feedback / Review

Given by Client on 27/03/2013

NegativeI rate the solicitor very poor the purchase was very slow still waiting to hear from her regarding the final bits, she told me in January that she was attending to the stamping and registration procedures still not heard from her. it took from early September 2012 to the 1st of Febuary 2013 to complete the purchase as I said still not heard from her, I would not recomend Chadwick Lawrence to any one not even if they were desperate, minus ten  "


Positive Feedback / Review

Given by Client on 25/03/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 24/03/2013

PositiveExtremely efficient service, professional, supportive and understanding. I would have no hesitation in recommending this firm. "


Positive Feedback / Review

Given by Client on 23/03/2013

PositiveI was Mrs Winifred Kearns Executor and I chose Chadwick Lawrence having had a very good experience with them on another matter in 2011. Jenny Newsum delt with the sale of Mrs Kearns house for me and I have been very pleased with her efficiency in all respects over what seemed to be a contracted period. Paperwork was always received quickly and I always got helpful responces promptly to any queries I raised. Overall I have been very pleased with the service I have received from Chadwick Lawrence and would always use them again and would definately recommend them to friends. Thank you. David Baker "


Positive Feedback / Review

Given by Client on 20/03/2013

PositiveI worked with Caroline Murray at Chadwick Lawrence to sell my property. Although the process was protracted due to the purchasers concerns, (it was a conversion of a listed property) she effectively negotiated and resolved many issues with the buyers solicitors whilst keeping me up-to-date at all times. A noteworthy observations was how her team excelled at finding archaic information from a variety of sources and Carolines frank and open style of communication ensured she would explain legal/technical problems in plain English that I could understand. I cant fault her work ethic as I received emails in the early hours of the morning on two occasions as she diligently worked though the night to keep ontop of her client files. She made herself readily available if I called the office and returning my calls to answer my enquires within a reasonable time frame should I leave a message. A+ service all round. Strongly recommend. "


Positive Feedback / Review

Given by Client on 19/03/2013

PositiveJenny Newsum was great throughout the transaction, despite a few hiccups(on my part) and many silly calls and questions from me. Will definitely use again next time :) "


Positive Feedback / Review

Given by Client on 18/03/2013

PositiveThe work was done efficiently and any questions we had were answered quickly.  "


Positive Feedback / Review

Given by Mortgage Broker on 18/03/2013

PositiveGood communication. "


Positive Feedback / Review

Given by Mortgage Broker on 18/03/2013

PositiveSale fell through so didnt complete. "


Positive Feedback / Review

Given by Client on 17/03/2013

PositiveJenny and her team were superb, 10 out 10 on all accounts! "


Positive Feedback / Review

Given by Client on 17/03/2013

PositiveJacqueline was fantastic, 11 out of 10, could not praise her more!  "


Positive Feedback / Review

Given by Client on 17/03/2013

PositiveCaroline was a pleasure to work with. She was friendly, reachable and understanding of questions I had which were many as this was my first home purchase.

I would use again.

 "


Positive Feedback / Review

Given by Client on 15/03/2013

PositiveAll went ok. Just had to chase the solicitor some times. But then she responded well. "


Positive Feedback / Review

Given by Mortgage Broker on 13/03/2013

PositiveClients were more than happy with the service provided and found the tracking system very useful. "


Average Feedback / Review

Given by Client on 12/03/2013

AverageWhen there was a delay from the buyers solicitor, I felt I had to put some pressure on you to chase them up. Due to these unacceptable delays, someone in the chain died suddenly a day before completion and the sale didnt go ahead. Our buyer died before she found a buyer for her property. Two and a half years later, we are still stuck with a property we cant sell. "


Positive Feedback / Review

Given by Mortgage Broker on 11/03/2013

PositiveJenny Newsum and her team did another splendid job. "


Positive Feedback / Review

Given by Client on 10/03/2013

Positiveour solicitor was Suzy Jarzyna and she was very thorough and infromative throughout the process. It was my first experience buying a house and Suzy made sure I was informed and updated with any issues that arose. I would most definitely use her again when i move house in the future. A fantastic service and a lovely lady to talk to. Thank you so much. Christopher Thompson and Sophie Mcguinness. "


Average Feedback / Review

Given by Mortgage Broker on 07/03/2013

Averagenone "


Positive Feedback / Review

Given by Client on 07/03/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 06/03/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 05/03/2013

PositiveUnfortunately the lender did not accept our instruction of Chadwick Lawrence. Caroline has been helpful and understanding regarding the issue and we would certainly instruct her again if we were to purchase a property through a different lender in the future. The text and email updates regarding the conveyancing process were helpful.  "


Positive Feedback / Review

Given by Mortgage Broker on 04/03/2013

PositiveVery effecient "


Positive Feedback / Review

Given by Client on 04/03/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 03/03/2013

PositiveVery happy with Chadwick Lawrences conveyancing service, transaction on my flat purchase went very smoothly. "


Positive Feedback / Review

Given by Client on 03/03/2013

Positiveexcellent service throughout "


Positive Feedback / Review

Given by Client on 01/03/2013

PositiveCaroline Murray is amazing and we are totally impressed with her professionalism, support, efficiency and manner !!!!! there is no doubt we would ask her to represent us in any conveyancing again.
All in all we were a little fearful of internet solicitors but Caroline has changed our perspective totally.
I do hope Caroline is able to read our feedback as we want to say to her a massive THANKYOU !!
Dinah and Ray.
 "


Positive Feedback / Review

Given by Client on 01/03/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 01/03/2013

Positive (Client left visual feedback only)


Average Feedback / Review

Given by Client on 01/03/2013

AverageWe felt that we were not always informed properly during the whole experience, and had to keep chasing for answers. As we were first time buyers we had never done this before so would have appreciated a bit for explanation on the proceedings. "


Positive Feedback / Review

Given by Mortgage Broker on 01/03/2013

PositiveExcellent from my viewpoint and very contactable. "


Positive Feedback / Review

Given by Client on 28/02/2013

PositiveJenny Newsum was very efficient and dealt with all matters professionally and quickly. I was constantly kept up-to date with developments and there was good communication throughout. "


Positive Feedback / Review

Given by Client on 27/02/2013

PositiveOur house move has been going on for some time now and finally collapsed ten days ago. Conveyancing was complicated. Jenny Newsum has done an excellent job and acted with understanding and professionalism. Case was well handled, even though we were unable to proceed. "


Average Feedback / Review

Given by Client on 25/02/2013

AverageShame my estate agents couldnt sell my property or give me good information on how to do this. Being the case, Ive lost my money I paid to yourselves for, unfortunately, doing nothing much; of course not your fault but I do hate giving my money away!! "


Positive Feedback / Review

Given by Client on 24/02/2013

PositiveI live in Australia and was selling a UK property, so very difficult with the time difference, everything having to be done via email etc. Jenny Newsome was great; always helpful and would respond to me during my evenings/early mornings as necessary to give me information and updates.  "


Average Feedback / Review

Given by Client on 24/02/2013

Average (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 23/02/2013

PositiveOur solicitor worked hard to obtain the desired outcome despite many repeated setbacks when dealing with an extremely difficult vendor and her solicitors. Suzy responded to any queries we had, many, as quickly as possible and kept us updated with any progress. The whole process was painful but the support of our solicitor made it bearable. "


Positive Feedback / Review

Given by Client on 23/02/2013

PositiveJenny Newsum was great - very patient - the process took a long time. She was always on hand to answer questions when needed and was very supportive. "


Average Feedback / Review

Given by Client on 22/02/2013

AverageEverything seemed to take too long considering we had a cash buyer "


Positive Feedback / Review

Given by Client on 20/02/2013

PositiveJenny Newsum was excellent, it was not an easy case, but she dealt with it always putting my interest first. I was extremely impressed and gratful to her.

Regards

Neelam Uraon
 "


Negative Feedback / Review

Given by Client on 20/02/2013

NegativeMy sale fell through and I was advised by my estate agents this was due to the complete lack of effort to proceed a quick sale by my solicitor. "


Positive Feedback / Review

Given by Client on 17/02/2013

Positive (Client left visual feedback only)


Average Feedback / Review

Given by Mortgage Broker on 14/02/2013

Averageok service "


Positive Feedback / Review

Given by Client on 11/02/2013

PositiveReceived speedy responses to all queries asked and when the answer was not readily available, it was provided soon after "


Positive Feedback / Review

Given by Client on 10/02/2013

PositiveThey were quick and efficient, overall satisfied with the service provided. Thank you. "


Positive Feedback / Review

Given by Mortgage Broker on 06/02/2013

Positiveseller pulled out of sale, up to that point all good- Thank you "


Positive Feedback / Review

Given by Client on 05/02/2013

PositiveFast, efficient service. No chain with cash buyer, but still offer to completion in two weeks. "


Positive Feedback / Review

Given by Mortgage Broker on 05/02/2013

PositiveJenny Newsum and her team are like a well-oiled machine churning out satisfied clients...! "


Positive Feedback / Review

Given by Client on 03/02/2013

PositiveOur conveyancer seemed thorough and efficient so overall we were pleased. She did, however, have a rather abrupt manner and was impatient when having to repeat something queried previously. "


Positive Feedback / Review

Given by Client on 02/02/2013

PositiveJenny Newsum was excellent "


Positive Feedback / Review

Given by Client on 02/02/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 02/02/2013

PositiveJenny Newsum handled our case in a patient, professional and timely manner. It was meant to be a straightforward conveyancing matter, however, delays on our part were handled by Jenny very well. I would happily recommend. "


Positive Feedback / Review

Given by Client on 01/02/2013

PositiveCaroline Murray was professional, clearly experianced, friendly and effecient. I would have no doubt in recemmending her in the future or using her again.

Thank you
 "


Average Feedback / Review

Given by Client on 31/01/2013

Average (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 28/01/2013

PositiveCase completed with no major problems "


Positive Feedback / Review

Given by Mortgage Broker on 28/01/2013

PositiveWould use again "


Positive Feedback / Review

Given by Client on 26/01/2013

PositiveDamian Harrison has provided conveyancing services for a number of properties for me. He has always provided an excellent service and on properties purchased at auction he has acted speedily and professionally in all matters. I have recommended him to a number of my friends and will continue to use his services in my property development business.  "


Positive Feedback / Review

Given by Mortgage Broker on 23/01/2013

PositiveInitial cdontact was brusque almost rude but service was good "


Positive Feedback / Review

Given by Client on 21/01/2013

PositiveI am so very pleased with the service I have received from this firm. So much so that I have just selected to use Chadwick Lawrence again for another sale. I have only had contact with Caroline Murray and her team, and I can not say enough good things about them. I had an expedited sale, and Caroline ensured the pace from start to end. Very very highly recommended. A huge "THANK YOU" from me. "


Average Feedback / Review

Given by Client on 18/01/2013

AveragePoor communication at times.
Delays with case and not informed.
Not returning phone calls.
Not discussing financial details.
Incorrect amount of money deducted.
 "


Positive Feedback / Review

Given by Client on 16/01/2013

PositiveJenny at Chadwick Lawrence was fantastic from start to finish. She kept us constantly updated and negotiated our preferred completion date with other solicitors in the chain despite several setbacks from other parties. We would highly recommend Chadwick Lawrence to anyone who wants excellent service at a very fair price. "


Negative Feedback / Review

Given by Client on 13/01/2013

NegativeI was provided with a very poor service,I will not use your practice again.
I intend to submit a complaint to your company in the near future.
 "


Positive Feedback / Review

Given by Client on 12/01/2013

PositiveThe service provided was fit for purpose and carried out efficiently. I received regularly updates during the entire process and will strongly recommend the solicitor.  "


Positive Feedback / Review

Given by Client on 12/01/2013

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 11/01/2013

PositiveJenny was absolutely fantastic and patient with the process and a pushy agent. I was initially concerned about the distance from where the property was and where your office was, but was put at ease with the professionalism and dedication of Jenny to the process. Would definitely recommend her in the future and have highlighted this to my mortgage advisor for future purchases he is involved in. Thanks very much for all your help. "


Positive Feedback / Review

Given by Mortgage Broker on 11/01/2013

PositiveGood communication with customer and speedy transaction "


Positive Feedback / Review

Given by Client on 11/01/2013

PositiveJENNY WAS VERY HELPFUL.  "


Positive Feedback / Review

Given by Client on 11/01/2013

Positiveoverall positive experience although there were times when i felt there was a lack of communication and that certain things should have been communicated to me much soon than they had been.  "


Positive Feedback / Review

Given by Client on 06/01/2013

PositiveOriginal solicitor assigned became ill but the rest of the team took over relatively seamlessly. "


Positive Feedback / Review

Given by Mortgage Broker on 04/01/2013

PositiveWell handled by Jenny Newsum and her team... "


Positive Feedback / Review

Given by Client on 02/01/2013

Positive (Client left visual feedback only)


Average Feedback / Review

Given by Mortgage Broker on 02/01/2013

AverageNo Comment "


Positive Feedback / Review

Given by Client on 20/12/2012

PositiveIm very, very pleasantly surprised. As the saying goes: -
Full Professional Service !!!!!
Very highly recommended.!!!!!!!!!!!!!!!
 "


Positive Feedback / Review

Given by Mortgage Broker on 20/12/2012

PositiveNice and Smooth process "


Positive Feedback / Review

Given by Client on 20/12/2012

PositiveExcellent service from Jenny and her team.
Always contactable and very patient when we were forced to change buyer.
Very professional approach and thorough.
Recommended, would use again - but it wont be for a while.......
 "


Positive Feedback / Review

Given by Client on 19/12/2012

PositiveAlways very polite, helpful and diligent. "


Positive Feedback / Review

Given by Client on 19/12/2012

Positiveshe was helpful and nice . "


Average Feedback / Review

Given by Mortgage Broker on 18/12/2012

Averagegood service "


Average Feedback / Review

Given by Mortgage Broker on 18/12/2012

Averagegood service "


Positive Feedback / Review

Given by Client on 16/12/2012

PositiveCommunication were good being clear and concise. Everything was handled well and the transaction went smoothly.
I would also like to add that the status update by email wa very effective but I did not receive the access log in details to the internet facility in the initial letter as promised. Overall though I found your service very good value and would not hesitate to recommend you.
 "


Positive Feedback / Review

Given by Client on 13/12/2012

PositiveQuick to respond to emails and post dispatch in timely fashion. Would recommend and use again. "


Positive Feedback / Review

Given by Client on 12/12/2012

PositiveI am happy with the service received, and would certainly use Chadwick Lawrence again, and would recommend them. The Conveyancing fee being on a Fixed rate, gave me confidence to contact my Solicitor when necessary, without the usual worry of costly hourly rate charges. I saved over £200 in fees and found the process straightforward. Many thanks. "


Positive Feedback / Review

Given by Client on 12/12/2012

PositiveWould highly recommend. was kept updated on every stage as it was happening and it was very easy to get in contact with someone if need be.

Thank you.
 "


Positive Feedback / Review

Given by Client on 11/12/2012

Positivemany many thanks to chadwick lawrence and especially caroline murray for sorting out the sale of my house.i found the service i received second to none always available to speak to me when i needed advice .would definitely recommend to friends and family thank you once again. "


Positive Feedback / Review

Given by Client on 10/12/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 08/12/2012

PositiveHelpful and proactive "


Average Feedback / Review

Given by Client on 08/12/2012

AverageI would recommend Chadwick Lawrence for conveyancing although they do need to be chased in order to keep the process flowing. No doubt this is the case for all solicitors!!  "


Positive Feedback / Review

Given by Client on 06/12/2012

PositiveFast response, quality service. Decided on a local solicitor for logistics purposes only. "


Average Feedback / Review

Given by Client on 06/12/2012

AverageFairly happy with the whole process but I felt I could have completed in lesser time, considering that I was a first time buyer and the previous owner was chain-free "


Positive Feedback / Review

Given by Client on 06/12/2012

PositiveAll good and as expected. Caroline my Solictor allocated was always available to answer questions and was most helpfull "


Positive Feedback / Review

Given by Client on 02/12/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 02/12/2012

PositiveThe work done by Jenny was very good and well above satisfactory will user their services again and will recommend their firm to others. Just one point on quotation I was told postage is include but that wasnt the case and I have to send all documents recorded my self.
 "


Positive Feedback / Review

Given by Client on 02/12/2012

PositiveBoth Jenny and Julie were extremely helpful and patient, giving answers to all my queries; many thanks to them both. "


Positive Feedback / Review

Given by Client on 02/12/2012

PositivePainless and stress free
Jenny and her team just got on with it minimal but effective communication, no fuss
Thank you Jenny and team
 "


Positive Feedback / Review

Given by Mortgage Broker on 28/11/2012

PositiveEverything dealt with professionally and in a time consistent with the clients requirements. "


Positive Feedback / Review

Given by Mortgage Broker on 27/11/2012

PositiveSlow start, but ultimately client happy with service. "


Positive Feedback / Review

Given by Client on 26/11/2012

PositiveJenny was friendly and helpful. She dealt with what was a quite difficult situation at times. Chadwick Lawrence were inexpensive yet generally good to communicate with - for instance all calls during business hours are routed to a secretary/receptionist rather than an automated system, and they used emails to communicate rather than solely relying on post. They also have a site that provides milestone updates for your case, which was helpful in terms of helping you understand what has been done and what remains. Whilst they were busy at times and took a little while to respond, this was also the case for conveyancers on my past 3 moves who all were much more expensive. I also noted Jenny would often respond to emails very late in the evening or early in the morning, which was appreciated. In short Id certainly recommend them to anyone seeking conveyancing services. "


Positive Feedback / Review

Given by Client on 25/11/2012

PositiveJenny was very supportive and helpful in our very stressful house move!  "


Positive Feedback / Review

Given by Client on 25/11/2012

Positivevery efficent and provided feedback and updates when necessary, no waiting around and having to chase things up "


Positive Feedback / Review

Given by Client on 22/11/2012

PositiveGood value for money, was able to speak to the solicitor, and if not available she would always return my call. "


Positive Feedback / Review

Given by Client on 21/11/2012

PositiveA very friendly service... Jenny was excellent in communicating every stage of the purchase. She was always polite and helpful. Dealing with her in the conveyancing process I didnt feel like I have with other solicitors, in that she was friendly and took the time to get back and talk to you. When she did talk to you it felt like she had my interests at heart, took my case as seriously as I do and wasnt rushing to get back to dealing with other more important clients (I have had experience of this with some other solicitors I have dealt with). I didnt feel there was anything I couldnt ask her even when I know she was busy she would be patient and informative. If I need conveyencing I will definitely come back to chadwick lawrence... if Jenny is my conveyencer :) "


Positive Feedback / Review

Given by Mortgage Broker on 21/11/2012

PositiveCase put on hold "


Average Feedback / Review

Given by Client on 21/11/2012

AverageSlow to deal and away far too often. Everytime i rang for update she was always off and noone dealt with her cases whilst she was away.  "


Positive Feedback / Review

Given by Client on 21/11/2012

PositiveWorked extremely quickly with good communication. A great service was provided and much appreciated!
Thanks!!!
 "


Positive Feedback / Review

Given by Mortgage Broker on 21/11/2012

PositiveGood service with local firm "


Positive Feedback / Review

Given by Client on 19/11/2012

PositiveShe was helpful and proffessional. "


Positive Feedback / Review

Given by Mortgage Broker on 19/11/2012

PositiveExcellent service, would recommend.  "


Positive Feedback / Review

Given by Client on 17/11/2012

PositivePrompt, professional service. Jaqueline was always freindly and helpful. I only had to chase a request to call back a couple of times.

I would be happy to use the firm again.
 "


Negative Feedback / Review

Given by Client on 16/11/2012

Negativeslow, unresponsive and indifferent "


Positive Feedback / Review

Given by Mortgage Broker on 14/11/2012

Positivevery good. will use again "


Positive Feedback / Review

Given by Client on 14/11/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 11/11/2012

PositiveThe solicitor was easy to talk to and dealt with queries promptly. Also appreciated dealing with a single point of contact from start to finish. "


Positive Feedback / Review

Given by Client on 07/11/2012

PositiveGenerally good if you dont mind just letting things go with the flow. Not very quick on coming back if at all but got the job done in time for a good price, so overall for us positive experience. Thanks. "


Positive Feedback / Review

Given by Client on 05/11/2012

PositiveVery Easy Going, very Reliable and Prompt. "


Positive Feedback / Review

Given by Mortgage Broker on 05/11/2012

PositiveGreat service from Jenny Newsum helping FTBs through the tribulations of their first purchase! "


Positive Feedback / Review

Given by Client on 02/11/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 31/10/2012

PositiveWe just purchased a house through Chadwick Lawrence and had Caroline Murray looking after things. She was extremely helpful and answered all my questions. I would certainly use them again and saved a lot of money rather than using a local conveyancer. "


Positive Feedback / Review

Given by Client on 31/10/2012

PositiveWhen i contacted Caroline, she was always assuring things would be resolved. and when she wasnt in Julie helped  "


Positive Feedback / Review

Given by Client on 29/10/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 29/10/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 29/10/2012

PositiveQuick response to enquiries will use again "


Positive Feedback / Review

Given by Client on 28/10/2012

PositiveI cannot express enough how much I was impressed by the service we received from our conveyancer, Jenny Newsum. As we all know, moving home is one of the most stressful times in your life and therefore it is vitally important to have good communication between client and conveyancer. In my experience it is all too common to be constantly chasing people for answers - unreturned calls, voicemail, out of office email replies etc. Jenny kept us in touch with the process every step of the way even to the extent that my emails were being replied to in real time! I would highly recommend Jenny who proved to be a very reliable and efficient professional. "


Average Feedback / Review

Given by Client on 28/10/2012

Average (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 25/10/2012

PositiveVery swift and helpful.Thanks "


Positive Feedback / Review

Given by Mortgage Broker on 25/10/2012

PositiveVery approachable and returned calls in a timely manner "


Negative Feedback / Review

Given by Client on 24/10/2012

NegativeProcess was very slow, I had to call and push things along, contact was difficult until the last week or two when it improved but it has dropped off again now and i have had to make 2 calls to remind the solicitor to send me some information on managment fees. "


Positive Feedback / Review

Given by Mortgage Broker on 23/10/2012

PositiveExcellent service "


Positive Feedback / Review

Given by Mortgage Broker on 22/10/2012

PositiveGood professional service from Jenny, thank you "


Positive Feedback / Review

Given by Mortgage Broker on 22/10/2012

PositiveExcellent, thank you "


Positive Feedback / Review

Given by Client on 21/10/2012

PositiveA very professional service provided really pleased with the solicitor - the sale was quite difficult and I received the right level of help and support along the way "


Positive Feedback / Review

Given by Client on 21/10/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 18/10/2012

PositiveJenny Newsum provided a professional, friendly and painless service. Returned calls promptly and explained procedures clearly.First class,will happily recommend. Thanks Clive and Christine Randle "


Average Feedback / Review

Given by Mortgage Broker on 18/10/2012

AverageAlthough most of the process went without any hitches, I had my clients phoning me regarding the attitude of staff when they phoned in order to exchange and complete on the purchase "


Positive Feedback / Review

Given by Mortgage Broker on 17/10/2012

PositiveThis was a tricky case so thankyou for your patience and perseverance ! "


Positive Feedback / Review

Given by Client on 16/10/2012

PositiveVery helpful and provided good sound advice. I would use them again in the future. "


Positive Feedback / Review

Given by Client on 15/10/2012

PositiveCaroline Murray was excellent. Very polite and patient. Spoke to her a couple of times on the telephone and extremely impressed. "


Positive Feedback / Review

Given by Mortgage Broker on 15/10/2012

PositiveNo issues at all on this case. Thats all I can ask for!! "


Average Feedback / Review

Given by Client on 11/10/2012

Average (Client left visual feedback only)


Average Feedback / Review

Given by Client on 11/10/2012

AverageOverall Chadwick Lawrence provided a good service, but the whole process took longer than expected given there was no chain and we didnt feel we had a handle on what was happening. The online portal is helpful but quite basic and it tended to be updated in a big batch of tasks rather than as the process went along.

There were a few cases where documents should have been sent out but didnt get to us and some of the paperwork had a few mistakes. When we spoke to our solicitor on the phone she was very nice, it just seemed to be a case of too much work (August being holiday time perhaps?) and possibly issues with her admin support.
 "


Positive Feedback / Review

Given by Client on 08/10/2012

PositiveShe was committed, dedicated and worked incredibly hard to get a positive outcome in the face of a very challenging buyer and buyers solicitor. She remained calm and professional throughout; building and maintaining productive relationships and reassuring me at every stage of the process. I would recommend her wholeheartedly. "


Positive Feedback / Review

Given by Client on 08/10/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 05/10/2012

PositiveStraight forward and no nonsense. "


Positive Feedback / Review

Given by Client on 03/10/2012

PositiveEverything has been stressful like all house purchasing. However, Jenny Newsum has done an amazing work to finalize the transaction on time despite the non cooperation from the Mortgage company.
Thanks Jenny
 "


Positive Feedback / Review

Given by Client on 02/10/2012

PositiveJenny always seemed to have her finger on the pulse.
Case tracking was useful.
I would use her again!
 "


Positive Feedback / Review

Given by Client on 02/10/2012

PositiveThere were times when there were small delays in the process, but on the whole it was a really good experience, and my solicitor was very knowledgeable. "


Positive Feedback / Review

Given by Client on 01/10/2012

PositiveJenny Newsum was very friendly and helpful "


Positive Feedback / Review

Given by Mortgage Broker on 01/10/2012

PositiveClient had problems with vendor - marriage split - but all went smotthly at this end "


Positive Feedback / Review

Given by Client on 30/09/2012

PositiveCompleted on agreed date good communication thankyou "


Positive Feedback / Review

Given by Client on 26/09/2012

PositiveJenny Newsum has been extremely helpful, in spite of having to deal with a purchase that has been unnecessarily drawn out and complicated from the sellers side. Withdrawing our offer is absolutely no reflection on Jenny or the broker that recommended her. I look forward to instructing her again in the future.  "


Positive Feedback / Review

Given by Client on 25/09/2012

PositiveEven though the sale fell through twice, this is no reflection on the service we recieved from Jenny at Chadwick Lawrence. She was very prompt in all aspects of the process, kept us up to date and answered queries almost immediately in most cases. I would not hesitate to recommend them. "


Positive Feedback / Review

Given by Client on 24/09/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 23/09/2012

PositivePolite, professional, helpful, prompt replies to emails. Clear explanations. "


Positive Feedback / Review

Given by Client on 21/09/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 21/09/2012

PositiveJenny Newsum has been very helpful throughout the whole process, she was always available on the phone to discuss any problems that arose and if not able to answer our questions found what was needed and promptly rang us back with the answer. We would use Jenny again if we needed a solicitor.
 "


Positive Feedback / Review

Given by Client on 17/09/2012

Positivethe solicitor was replying to my emails within 24 hours and was clear and efficient. The transaction didnt go in the end for other reasons but I would use them again. "


Positive Feedback / Review

Given by Client on 17/09/2012

PositiveI really cannot fault your service, first class. Thank you "


Positive Feedback / Review

Given by Client on 13/09/2012

PositiveChadwick Lawrence are cheap but also fast and I am so happy they gave me such a propmt proffesional service. I would definitely recommend them. Everythimg was done over the phone with updates onlune so location is not an issue. Dont listen to your estate agent I would have paid £650 more if I had! "


Positive Feedback / Review

Given by Mortgage Broker on 13/09/2012

PositiveFIRST CLASS "


Positive Feedback / Review

Given by Mortgage Broker on 07/09/2012

Positivegemma was very helpfull and the process was simple "


Positive Feedback / Review

Given by Mortgage Broker on 05/09/2012

PositiveVery happy with service. No issues at all "


Positive Feedback / Review

Given by Client on 05/09/2012

PositiveGood overall. The only gripe is that towards the end, when they did not receive the mortgage offer in mail for over a week, they did not communicate the delay to us. Otherwise were efficient and responsive. "


Positive Feedback / Review

Given by Mortgage Broker on 04/09/2012

Positiveas advertised "


Positive Feedback / Review

Given by Mortgage Broker on 03/09/2012

PositiveExcellent service "


Positive Feedback / Review

Given by Client on 03/09/2012

PositiveInstruction was handled extremely well and would continue to use the service. "


Positive Feedback / Review

Given by Mortgage Broker on 03/09/2012

PositiveExcellent service "


Positive Feedback / Review

Given by Mortgage Broker on 31/08/2012

Positivefantastic "


Positive Feedback / Review

Given by Mortgage Broker on 31/08/2012

PositiveBrilliant once again "


Positive Feedback / Review

Given by Mortgage Broker on 31/08/2012

PositiveGreat  "


Positive Feedback / Review

Given by Mortgage Broker on 31/08/2012

PositiveBrillaint  "


Positive Feedback / Review

Given by Mortgage Broker on 31/08/2012

PositiveBrilliant  "


Positive Feedback / Review

Given by Mortgage Broker on 31/08/2012

PositiveGreat "


Positive Feedback / Review

Given by Client on 30/08/2012

PositiveThe firm communicated really well and were very straight forward to deal with. I would consider using them again. "


Positive Feedback / Review

Given by Client on 28/08/2012

PositiveVery good, everything went really smoothly.
Thanks again Jenny and team for your help.
 "


Positive Feedback / Review

Given by Client on 28/08/2012

Positivethank you very much for the absolutely best support!!!
certainly return in the future to Chadwick Lawrence LLP
I strongly recommend 100% !!!!!
 "


Positive Feedback / Review

Given by Client on 28/08/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 27/08/2012

PositiveWe made an ambitious date for completion which was achieved although a little more expensive than first quoted.
 "


Positive Feedback / Review

Given by Client on 25/08/2012

PositiveProperty fell through due to down valuation but solicitor professional as always "


Positive Feedback / Review

Given by Client on 25/08/2012

PositiveSolicitor was excellent as always. Would recommend Jenny Newsum "


Positive Feedback / Review

Given by Mortgage Broker on 22/08/2012

PositiveVery professional service "


Positive Feedback / Review

Given by Client on 21/08/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 19/08/2012

PositiveIm very happy with the contacts I had with Suzy, she returned my calls when required and worked in a efficient manner at all times. "


Positive Feedback / Review

Given by Client on 15/08/2012

PositiveVery quick and efficient, would definitely recommend. "


Positive Feedback / Review

Given by Client on 13/08/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 13/08/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 13/08/2012

Positive. "


Average Feedback / Review

Given by Client on 11/08/2012

AverageAlthough Damian was very thorough and explained all issues extremely well, there was a lot of frustration in terms of communication. Many times it was hard to reach him or his secretary, also a lack of returning calls on time. In that respect we always felt like the ones doing the chasing, which shouldnt be the case. If the communication is improved then it would be completely positive. "


Negative Feedback / Review

Given by Client on 11/08/2012

NegativeIn spite of discussing the shared ownership nature of my sale on a number of separate occasions via email and telephone, the solicitor claimed not to know that my property was shared ownership and although previously saying there would be no extra charges, she then said there would be. Really didnt fill me with confidence that the rest of the transaction would go smoothly.  "


Positive Feedback / Review

Given by Client on 10/08/2012

PositiveWhilst the transaction was quite straight forward the solicitor was very professional, acturate and extremely prompt in dealing with everything. an excellent service at a very reasonable cost. Would definately recommend you. "


Positive Feedback / Review

Given by Client on 09/08/2012

PositiveDamian worked hard to meet our tight deadline and we were very pleased with the service he provided. "


Positive Feedback / Review

Given by Client on 09/08/2012

PositiveExcellent and friendly service. Many thanks.

 "


Positive Feedback / Review

Given by Client on 08/08/2012

Positive (Client left visual feedback only)


Negative Feedback / Review

Given by Client on 07/08/2012

NegativeThe contact whit the solicitor was nothing we have to chase him by email or calling, I have to call up to 3 times (still calling) the same day to get someone to call me back, and up to date our case still no closed. Definitely NOT recommend you.  "


Positive Feedback / Review

Given by Client on 07/08/2012

PositiveJenny was very helpful and patient with us "


Positive Feedback / Review

Given by Mortgage Broker on 07/08/2012

PositiveExcellent service "


Positive Feedback / Review

Given by Client on 05/08/2012

PositiveWe found them helpful and always felt kept in the loop. "


Average Feedback / Review

Given by Client on 04/08/2012

AveragePoor communication from outset. Paralegal appeared disinterested. Redeemed slightly by promptly and unexpectantly refunding deposit when sale did not proceed. "


Positive Feedback / Review

Given by Client on 30/07/2012

PositiveEfficient, professional and friendly.
I have recommended you to friends.
 "


Positive Feedback / Review

Given by Mortgage Broker on 27/07/2012

PositiveOn the ball and happy to use again "


Positive Feedback / Review

Given by Mortgage Broker on 25/07/2012

PositiveNo issues "


Positive Feedback / Review

Given by Client on 20/07/2012

PositiveVery professional and helpful service. Extremely pleased the sale went through as planned.
Thanks very much
Kind regards
Niall
 "


Positive Feedback / Review

Given by Client on 19/07/2012

PositiveFound my conveyancer Jenny Newsum to be very good. Jenny helped me through a fairly complicated ( for me ) leasehold sale with a freehold attachment. Many thanks "


Positive Feedback / Review

Given by Client on 18/07/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 18/07/2012

PositiveJenny Newsum is a helpful, professional lady, who has been very thorough when dealing with our move. I would gladly use her again in the future should I be looking to move. "


Positive Feedback / Review

Given by Client on 18/07/2012

PositiveThe solicitor who managed my case with brilliant. Im so happy with the service I received that I have recommended Chadwick Lawrence to friends who are thinking of buying a property "


Average Feedback / Review

Given by Client on 18/07/2012

AverageCommunication not very good. We did not get the e-mail updates/ability to track the progress of our conveyancing online that were had expected. "


Positive Feedback / Review

Given by Client on 18/07/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 16/07/2012

PositiveJenny Newsum did a great job for us, both on sale and purchase. She is extremely efficient and helpful.It was a pleasure working with her.  "


Positive Feedback / Review

Given by Client on 15/07/2012

PositiveGillian has been extremely efficient And helpful. Always available every time we werent sure about something And i would say she Made things happen quote qickly.

Definitely a very positive experience

Thanks
 "


Positive Feedback / Review

Given by Client on 14/07/2012

PositiveOur solicitor kept us informed every step of the way and was able to advise us and keep us positive when things were extremely fraught "


Positive Feedback / Review

Given by Client on 14/07/2012

PositiveOur solicitor kept us informed every step of the way and was able to advise us and keep us positive when things were extremely fraught. "


Positive Feedback / Review

Given by Client on 10/07/2012

PositiveFound them very responsive, were able to answer any queries we had. We had slight issue with the Share certificate transfer where the seller did not provide it during the completion of the contract, however our acting agent (Gillian) was very thorough and followed up on that and finally got all the paperwork. "


Positive Feedback / Review

Given by Client on 10/07/2012

PositiveThe whole process took longer than expected and became frustrating at times but there seemed to be a combination of reasons for this.  "


Average Feedback / Review

Given by Client on 08/07/2012

AverageNeed more drive from solicitor to follow up. It took almost 6 months to complete, whic is way above average. More concentration as well as Ive mentioned certain aspect in email but had to be reminded again.  "


Positive Feedback / Review

Given by Client on 05/07/2012

PositiveProfessional, easily accessible, smooth service. Have recommended it to friends already. Thank you. "


Positive Feedback / Review

Given by Client on 03/07/2012

PositiveWell informed of all procedures. Very helpful.This is the second time a member of my family has used Chadwick Lawrence LLP and would recommend them to future clients. "


Positive Feedback / Review

Given by Client on 02/07/2012

PositiveI was so impressed with Suzy who handled my case. She was incredibly efficient didnt let the grass grow under her feet and really got things done. I rate her extremely highly and would definitely recommend her to anyone else buying a property  "


Positive Feedback / Review

Given by Client on 01/07/2012

PositiveExcellent communication and quick responses to queries. Have used Chadwick Lawrence LLP on two occasions now and have had good experience in both.  "


Positive Feedback / Review

Given by Client on 29/06/2012

PositiveI was very impressed with the way in which Suzy Jaryzna conducted the conveyancing transaction on this occasion and also last year during the more complex sale of my shared ownership property. She kept me up to date with developments and every stage and reacted quickly to my requests. She was very professional throughout and is a credit to your organisation.  "


Positive Feedback / Review

Given by Client on 28/06/2012

PositiveI found the service efficient and communication by email suitable for me. She did her best to get us in before our holiday, and end of rental agreement, against all odds - and we got the keys on time! Worked for us. "


Positive Feedback / Review

Given by Client on 26/06/2012

Positivevery good, swift and clear communication. We have already recommended you to others twice. "


Positive Feedback / Review

Given by Client on 26/06/2012

PositiveThrough no fault of the company my sale and purchase was a very stressful time with a total of 4 attempts, but Chadwick Lawrence and especially Tuiya were very patient. They did everything within their power each time to try and process through to completion. We eventually got there with great relief all round no doubt! "


Positive Feedback / Review

Given by Client on 19/06/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 19/06/2012

PositiveThey did the job efficiently. The Estate Agent selling the property on my behalf thought they were a bit slow in responding but the sale went through successfully and the price was good. "


Positive Feedback / Review

Given by Client on 19/06/2012

PositiveVery helpful and did a great job. Would definitely recommend. "


Positive Feedback / Review

Given by Client on 19/06/2012

PositiveI was a little worried about using a solicitor so far away from me via the internet but I neednt have waorried at all! A very positive experience all in all....I found Gilllian (Sandford) very helpful and efficient throughout the entire process and on the day of the move the whole thing was completed by 10am! result!! Very happy! "


Positive Feedback / Review

Given by Client on 19/06/2012

PositiveGillian Sandford was very helpful throughout the process and was of great support. I would highly recommend her.  "


Positive Feedback / Review

Given by Client on 18/06/2012

PositiveJenny was always available when we phoned to answer our queries and was friendly and helpful. "


Positive Feedback / Review

Given by Client on 18/06/2012

PositiveYou repeated yr email to me. Feedback already given. "


Positive Feedback / Review

Given by Client on 18/06/2012

PositiveVery pleased with service always had any questions answered promptly work all completed speedily would definitely use again and recommend to friends "


Positive Feedback / Review

Given by Client on 17/06/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 17/06/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 17/06/2012

PositiveGood solicitor . Our unit is far from usual and she and another colleague guided us through a rather lengthy process. Many thanks and our grateful appreciation. "


Positive Feedback / Review

Given by Client on 17/06/2012

PositiveExcellent service at the price quoted. I would definately recommend Jenhadny Newsum at Chadwick lawrence "


Positive Feedback / Review

Given by Client on 17/06/2012

PositiveHi there, we completed on 29th February, Ive been a bit slow at providing this feedback for Suzy Jarzyna. My only other experience with solicitors was when we bought our flat 3 years ago and this was definitely a bad experience of mixed messages, unknown delays, not answering queries or replying promptly and generally feeling pissed off. Our experience with Suzy was completely different and was a welcome breath of fresh air. Nearly all of our communication was done via email and this worked very well for me. Suzy was always very prompt in replying to any queries I had and when she had a query she set out the information that was required clearly and succinctly. I felt that Suzy was very transparent in her communication also so I never had the feeling I needed to double check stories with the estate agent. This transparency in explaining any difficulties coupled with her promptness and professionalism made the whole process as painless (maybe even enjoyable - no im not going that far!) as possible.
Thanks very much Suzy, i would definitely recommend you.
 "


Positive Feedback / Review

Given by Client on 17/06/2012

Positiveefficient, polite, really fast replies by e-mail, less good when she was on holiday - but still much better than my other house moves. "


Positive Feedback / Review

Given by Client on 16/06/2012

PositiveExcellent service, very happy with the whole process. "


Positive Feedback / Review

Given by Client on 16/06/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 16/06/2012

PositiveLike most people we were initially concerned about an online service versus your local high street solicitor. I will never go anywhere else now. Excellent service from start to finish. The online tracker was particularly handy and was always kept up to date. The price was absolutely unbeatable and about a third of high street quotations. "


Positive Feedback / Review

Given by Client on 16/06/2012

PositiveThe process became more convoluted than it needed to be, due to my purchasers conveyancer repeatedly asking the same questions. Susan Steele was at all times professional and courteous in our conversations.
Please thanks her for her patience throughout the process.
 "


Positive Feedback / Review

Given by Client on 15/06/2012

PositiveGillian proved to be incredibly efficient and knowledgeable - providing assistance on the wording for some of the forms, and very adept at chasing down problems to ease us through the conveyancing process.

Cant recommend her enough - thanks Gillian!
 "


Positive Feedback / Review

Given by Client on 15/06/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 15/06/2012

Positiveshe was the best solicitor anyone could have,so caring and understanding she was fantastic,  "


Positive Feedback / Review

Given by Client on 15/06/2012

PositiveAll aspects of the sale went very smothly and effiecient. Could not ask for a better solicitor to handle the deal "


Positive Feedback / Review

Given by Client on 15/06/2012

PositiveVery helpful, kept us informed and kept on top of things. Thank you  "


Positive Feedback / Review

Given by Client on 15/06/2012

PositiveI had used Gillian for the sale of my property, so when I was buying my next property I asked for her specifically. She was through, and always quick to respond to my emails, so things moved on relatively quickly and easily.

Obviously using a company over the internet, where huge amounts of money are being floated across the ether, you may have some concerns, but both transactions went very smoothly and safely.

5 Stars
 "


Positive Feedback / Review

Given by Client on 14/06/2012

Positivevery pleased with service "


Positive Feedback / Review

Given by Client on 14/06/2012

PositiveExcellent conveyancing service, definitely recommended. Many thanks. "


Positive Feedback / Review

Given by Client on 14/06/2012

PositiveThe transaction went smoothly. The solicitor was available when needed, and helpful. "


Positive Feedback / Review

Given by Mortgage Broker on 13/06/2012

PositiveGreat service "


Positive Feedback / Review

Given by Client on 13/06/2012

Positiveexcellant service was kept informed and advised throughout my sale and purchase "


Positive Feedback / Review

Given by Client on 13/06/2012

PositiveI was very pleased with the work done by Jenny Newsum. She was very helpful and prompt. I would definitely use this company again. Thank you  "


Positive Feedback / Review

Given by Client on 13/06/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 30/05/2012

PositiveExcellent service. We would definitely use the service again.
 "


Positive Feedback / Review

Given by Client on 30/05/2012

PositiveI Couldnt have wished for a better transaction, All staff have been extremely helpful friendly and very professional. I would not hesitate to use this company again, First class service.  "


Positive Feedback / Review

Given by Client on 19/05/2012

PositiveCould always get hold of her when needed on the phone and she always seemed to have everything in hand "


Positive Feedback / Review

Given by Client on 18/05/2012

PositiveThis is the second time Susan Steele has dealt with conveyancing for me. I was so pleased with the quality of her service the first time around that I specifically asked for her to be allocated my case this second time. I value the friendly and efficient manner with which she has once again dealt with the conveyancing. On this occasion I was working against the clock, and found particularly valuable the speed and clarity of her response to all my queries and requests, as well as the frequency of her updates over and above the online tracking page notes she uploaded. I shall have no hesitation in recommending Chadwick Lawrence to others for the quality of their conveyancing service.
 "


Positive Feedback / Review

Given by Client on 11/05/2012

PositiveThe solicitor was very efficient,kept us informed all the way through,we would recommend her and chadwick lawrence. "


Positive Feedback / Review

Given by Client on 06/05/2012

PositiveDamian was very good at keeping me informed and explaining the process. He always called me back when he was unable to take my call. It was also very useful to be able to do things via email. Thank you. "


Positive Feedback / Review

Given by Client on 02/05/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 02/05/2012

Positivevery good service throughout the whole process, excellent "


Positive Feedback / Review

Given by Client on 30/04/2012

PositiveExcellent service with professional and swift communication. Very happy with the service and certainly consider returning. "


Positive Feedback / Review

Given by Client on 30/04/2012

PositiveFirm was very good and can not recomend them enough. My sale went through in 9 weeks which i was over the moon with. "


Positive Feedback / Review

Given by Client on 28/04/2012

PositiveI would use you again. The service provided was quick, easy, hassle free and a good price. "


Positive Feedback / Review

Given by Client on 27/04/2012

PositiveJenny was very helpful and quick to respond to my countless emails! The service was particularly good value for money too. "


Positive Feedback / Review

Given by Mortgage Broker on 25/04/2012

PositiveExcellent service as always "


Positive Feedback / Review

Given by Mortgage Broker on 25/04/2012

PositiveExcellent service as always "


Positive Feedback / Review

Given by Client on 23/04/2012

PositiveExcelant, i would recomand to anybody.

Thank you
Marie lowry
 "


Positive Feedback / Review

Given by Client on 23/04/2012

PositiveExcellent service. Very prompt and timely communication. "


Positive Feedback / Review

Given by Client on 19/04/2012

PositiveJenny Newsum was excellent throughout. Very friendly and quick to respond and apparently very efficient. Will definitely use again. "


Positive Feedback / Review

Given by Client on 16/04/2012

PositiveWe are very pleased with the service provided by Suzy and by Chadwick Lawrence in general. There were no delays in our part of the chain, and we were kept informed throughout. Thank you. "


Positive Feedback / Review

Given by Client on 16/04/2012

PositiveGreat Job done at a a Competitive Price... unusal these days... "


Positive Feedback / Review

Given by Client on 14/04/2012

PositiveFrom instruction to completion in 4 weeks! Excellent service and already recommended to others. Bit slow post sale for deeds but the important bits were done quickly. Thank you Paulette. "


Positive Feedback / Review

Given by Mortgage Broker on 14/04/2012

Positivewould and am using this solicitor again as very efficient "


Average Feedback / Review

Given by Mortgage Broker on 10/04/2012

AverageCase did not complete - applicants sale fell through "


Positive Feedback / Review

Given by Client on 07/04/2012

PositiveWhat started as a simple transaction got more complicated which proved no problem to Jenny Newsum. I cannot speak highly enough of the service she provided, so much so that I have already placed further business with her.

She was always available both by phone and email and it is true there is no problem having a firm which is not local to you.

Anyone using Chadwick Lawrence is making a good decision in my opinion.
 "


Positive Feedback / Review

Given by Client on 03/04/2012

PositiveI would definitely to use their service again if I am allowed to. Jenny has been doing a great job. Always had quick email replied throughout the process. If you are worried about online solicitor, this is the one you dont need to worry about! "


Positive Feedback / Review

Given by Client on 02/04/2012

PositiveYes Jenny worked very hard for me and I appreciate everything she did. "


Positive Feedback / Review

Given by Client on 26/03/2012

PositiveExcellent service from Jenny Newsum.Very efficient and very helpful with all the problems we encounted. Would recommend very highly to anyone. "


Positive Feedback / Review

Given by Client on 21/03/2012

PositiveDamian was really helpful and we would have liked to have used him for our purchase. Unfortunately our hand was forced by our lender (HSBC) who would have charged us extra for using a non HSBC approved surveyor. "


Positive Feedback / Review

Given by Client on 18/03/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 15/03/2012

PositiveEasy to contact. Good communication. Efficient. "


Positive Feedback / Review

Given by Client on 12/03/2012

PositiveOur conveyancer, Jenny Newsum, provided a very prompt and efficient service. We were only selling a property so this simplified matters, but even so we were impressed with the speed with which Jenny replied to our email enquiries, and she was usually available to take phone calls. The lack of face to face contact only caused difficulty once, when one of us had to ask a local solicitor to verify a copy of their passport for id purposes. The sale went through without a problem so all in all a very good service and excellent value for money. "


Positive Feedback / Review

Given by Client on 12/03/2012

PositiveI was very satisfied with the service provided. Chadwick Lawrence was recommended to me by a friend for its good value for conveyancing. After dealing with Chadwick Lawrence, I would also recommend Chadwick Lawrence for its great value and excellent service.

I was very impressed with the speed in which the solicitor replied to my queries. I liked how I was kept well informed throughout the purchase and how I had direct contact with the solicitor dealing with my case.

I would definitely use Chadwick Lawrence again and contact them regarding any future legal work.
 "


Positive Feedback / Review

Given by Client on 09/03/2012

PositiveVery good and prompt communication "


Positive Feedback / Review

Given by Client on 08/03/2012

PositiveGareth was extremely helpful throughout but particulary on the completion day when some issues arose with our estate agents. He was very easy to communicate with and very efficient in acting on issues for us. We have already asked Gareth to act on our behalf when we sell our current property and wouldnt hesitate to recommend the company to friends and family.
Thanks again
 "


Positive Feedback / Review

Given by Client on 07/03/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 06/03/2012

PositiveGood contact and updates from Jenny "


Positive Feedback / Review

Given by Mortgage Broker on 06/03/2012

PositiveGood contact and updates from Jenny "


Positive Feedback / Review

Given by Client on 06/03/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 06/03/2012

PositiveGood contact and updates from Jenny "


Average Feedback / Review

Given by Client on 02/03/2012

AverageIt appeared at time that we had to phone and remind them we were alive "


Positive Feedback / Review

Given by Client on 02/03/2012

PositiveExtremely happy - Jenny Newsum, dealt with my case in a professional manner and thoroughly kept me up-to-date throughout the whole process. Her fastidious approach in dealing conveyancing process has made my first time purchase a positive experience. "


Positive Feedback / Review

Given by Client on 29/02/2012

PositiveJenny was extremely prompt and was always on hand to assist with any queries. As first time buyers the moving process can be very daunting however it was refreshing to have someone looking after you every step of the way, with a polite, efficient friendly service. Thanks for all your help. "


Positive Feedback / Review

Given by Client on 29/02/2012

PositiveGood communication - very quick to come back with answers to queries. The process was efficient and conducted over a short period.

I would certainly recommend.
 "


Positive Feedback / Review

Given by Client on 29/02/2012

Positivevery swift, and effective service. pleasant and helpful manner. would certainly use again. "


Positive Feedback / Review

Given by Client on 22/02/2012

PositiveJenny Newsum was very helpful, and dealt with queries quickly. I am very happy with the service provided. "


Positive Feedback / Review

Given by Client on 22/02/2012

PositiveI cant praise our solicitor (Gillian) highly enough. Firstly the price was half that of local companies, I was slightly worried that we would get a service to match the price but it was a million times better! Gillian answered email questions very quickly, kept me regularly updated and I felt like she was totally on our side with trying to get a fast completion. The house sale collapsed the first time but Gillian was still ready to go when it sold again and this didnt affect the price. She was very polite and friendly on the phone and gave us contact details for someone else when she was out of the office for a few days. 100% happy with the service and would recommend to anyone :-) "


Positive Feedback / Review

Given by Client on 22/02/2012

PositiveGillian Sandford was the solicitor in this case. We had dealt with Gillian previously on a sale and a couple of purchases, and she has always handled the cases with efficiency, accuracy and speed. Gillian will be our first choice in any future transactions and we look forward to working with her again. "


Positive Feedback / Review

Given by Client on 22/02/2012

PositiveHaving hunted around for a solicitor we opted for Chadwick Lawrence after reading some positive reviews. We were not disappointed, and would certainly recommend them, in particular Jenny Newsum, who dealt with our case from start to finish. We had no real reason to contact Jenny, as she just got on with what she had to do, however, when we did she was always polite and very helpful. All calls and emails were dealt with promptly, and efficiently. Again, we would recommend Chadwick Lawrence without fail.  "


Positive Feedback / Review

Given by Client on 19/02/2012

PositiveI was impressed by Jenny Newsums handling of my case and enjoyed working with her. I found her to be responsive to any issues that I raised and her advice was promptly and clearly clearly presented. Id be very happy to recommend Chadwick Lawrence, and Jenny in particular, to friends and colleagues looking for an efficient, cost effective conveyancing process.

James Batchelor
19th Feb 2012
 "


Positive Feedback / Review

Given by Client on 19/02/2012

PositiveVery satisfied, kept well informed and up to date. Would highly recommend  "


Positive Feedback / Review

Given by Client on 19/02/2012

PositiveExcellent service. Jenny was alawys helpful and always effecient. Iwould certainly use the firm and hopefully Jenny again.
Kathryn Harrison
 "


Positive Feedback / Review

Given by Client on 19/02/2012

PositiveI found Suzy to be very helpful and kept me informed at all times, I would recommend on-line conveyancing as the cheaper efficient option.  "


Positive Feedback / Review

Given by Client on 16/02/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 15/02/2012

PositiveVery friendly, professional, approachable, efficient and pro-active. "


Positive Feedback / Review

Given by Client on 13/02/2012

PositiveWould highly recommend, from start to finish the service and contact provided by Suzy was exceptional. "


Positive Feedback / Review

Given by Client on 13/02/2012

PositiveKept us up to date on issues as they arose, and made you really feel like they were on your side. "


Positive Feedback / Review

Given by Client on 07/02/2012

PositiveVery helpful, always willing to answer any of our questions and was very good in keeping us Upto date of our progress as we had several delays. "


Positive Feedback / Review

Given by Mortgage Broker on 07/02/2012

PositiveMy type of conveyancing, client happy, job done and I never had to contact. "


Positive Feedback / Review

Given by Client on 06/02/2012

Positivetop class ! "


Positive Feedback / Review

Given by Client on 06/02/2012

PositiveOurs was a purchase. I had used Gillian Sandford on the sale of my property before, and had no reservations about using her again. She is always, polite and professional at all times. The responds to email almost immediately, and answered my questions in a timely and informed manner.

I have only good things to say. Completely trustworthy and approachable.

Great!!
 "


Positive Feedback / Review

Given by Client on 03/02/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 02/02/2012

PositiveProfessional, pleasant, quick to respond. Sale did not complete due to bad survey but re-using for new purchase based on good service so far. "


Positive Feedback / Review

Given by Client on 02/02/2012

PositiveEverything we requested was carried out thoroughly and efficiently. A great service. Many thanks.  "


Positive Feedback / Review

Given by Client on 01/02/2012

PositiveClear and helpful and quick and straight-forward. I was wary at first of taking one of the lowest prices available on the internet(!), but am very happy with everything. money well spent, thanks, nick "


Positive Feedback / Review

Given by Client on 01/02/2012

PositiveGraham was brilliant! This wasnt your normal move with lots of complications, but Graham managed to sort them all. Good communication and you got straight through when you give them a call. Very good service. "


Positive Feedback / Review

Given by Client on 31/01/2012

PositiveWe are very happy with the service provided. Jenny replied to me emails straight away and was always able to give me the information i was after. I will definatly recommend her "


Positive Feedback / Review

Given by Client on 30/01/2012

PositiveSuzy Jarzyna acted for me in relation to a purchase. The property had a range of legal hurdles that had to be overcome and the transaction took nearly 6 months to complete as a result of failings in the other partys solicitors. Suzy was supportive, knowledgeable and proactive throughout - she ended up doing some of the other partys work for them to unblock the transaction. I recommend Chadwick Lawrence and would definitely use them again. Thank you Suzy. "


Positive Feedback / Review

Given by Client on 29/01/2012

PositiveVery smooth transaction. Competent and friendly service. Thanks "


Positive Feedback / Review

Given by Client on 29/01/2012

PositiveExcellent service and communication. You will always be informed of progress, very pleased with the service and already recommended their service. The best experience of selling and purchasing a property! Thank you so much for your help!! "


Positive Feedback / Review

Given by Client on 27/01/2012

PositiveI had read really good reviews about this company and Jenny Newsum in particular and I took a gamble - much to my husbands horror! What a hassle free journey it turned out to be for me. All emails were answered promptly and Jenny helped with all my queries when we were given two days notice to complete. Great service, all costs as agreed. Cannot fault and would recommend to everyone.
 "


Positive Feedback / Review

Given by Client on 24/01/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 19/01/2012

PositiveI rarely take the time to complete these, when I purchase a service I expect the service level to be good. However on this occasion, Im pleased to. Having received an offer on my property during the first week of November I had exchanged contracts by mid-December. My experience with Chadwick Lawrence, and Damian Harrison in particular, was extremely positive. All queries and questions dealt with efficiently, accurately and a timely manner on each occasion. Highly recommended, I will be commissioning Damian with my upcoming purchase and have already referred a family member. "


Positive Feedback / Review

Given by Client on 16/01/2012

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 16/01/2012

PositiveI was very pleased with the my dealings with Chadwick Lawrence, in particular Suzy Jarzyna. She was avery quick to respond to questions/requests and dealt with the whole process smoothly and efficiently. I would definitely use Chadwick Lawrence again in the future! "


Positive Feedback / Review

Given by Client on 16/01/2012

PositiveJenny was always polite and quick to answer queries. "


Positive Feedback / Review

Given by Client on 15/01/2012

PositiveFantastic experience, many thanks. For a first time buyer like myself, Damian Harrison was brilliant. I found him friendly, and always on hand to talk me through the process and answer all of my inane questions!

The first flat I tried to buy fell through, and I was impressed that I was refunded all of my initial £250 payment to you. This was the reason that I chose to use Chadwick Lawrence the next time.

A number of my friends are looking to buy at the moment, and I will certainly be recommending you to them. Many thanks.
 "


Positive Feedback / Review

Given by Client on 15/01/2012

PositiveExcellent service throughout. Always contactable and helpful. Would highly recommend. "


Positive Feedback / Review

Given by Client on 14/01/2012

PositiveI was very happy with the level of service provided. Also the online tracker was a helpful tool to track progress. "


Positive Feedback / Review

Given by Mortgage Broker on 13/01/2012

PositiveHad good contact with Jenny so all fine "


Positive Feedback / Review

Given by Client on 12/01/2012

PositiveGillian Sandford of Chadwick Lawrence dealt with my case. I would like to thank her for all her hard work and perserverance at a very stresfull time nothing was to much effort for her and she kept me updated every step of the way. Should I ever need to use solicitors again I would not hesitate to contact Chadwick Lawrence after the service I received from Gillian.  "


Positive Feedback / Review

Given by Client on 07/01/2012

PositiveJenny Newsum was a pleasure to work with and very responsive and patient with my inexperience in selling property!

Thanks very much!
 "


Positive Feedback / Review

Given by Client on 05/01/2012

PositiveExcellent service. Gillian Sandford, who dealt with our sale and purchase, was very helpful and responded very quickly to all queries, whether by phone or email. On the one occasion when she was away, a colleague was able to respond and so no disruption was caused. Would most definitely use the service again. "


Positive Feedback / Review

Given by Client on 02/01/2012

Positivekept up to date all through proceedings. Excellent service. "


Positive Feedback / Review

Given by Client on 28/12/2011

PositiveJenny has been fantastic, very patient and supportive and has worked hard to keep us both updated with progress and also chased other parties solicitors and estate agents for updates through what has been a very difficult house move. First class service!  "


Positive Feedback / Review

Given by Client on 24/12/2011

PositiveGillian (Sandford) dealt with this conveyancing work in a responsive and effective
manner. She picked up my enquiries promptly and took on board the comments I made for what was admittedly a fairly simple transaction. Will ask for her next time again!
 "


Positive Feedback / Review

Given by Client on 23/12/2011

PositiveI was very pleased with the efficiency and professionalism that Damian Harrison provided when dealing with my case. "


Positive Feedback / Review

Given by Client on 23/12/2011

PositiveThe team at Chadwick Lawrence have been fantastic. We have always been kept in touch of what was happening and any questions were responded to within hours. This was our first experience of online conveyancing and we would have no hesitation of recommending this service to anybody else that we know is moving.  "


Positive Feedback / Review

Given by Mortgage Broker on 21/12/2011

PositiveGillian and her team were excellent with communication and delivered a very proffessional service "


Positive Feedback / Review

Given by Mortgage Broker on 21/12/2011

Positivevery quick and efficient "


Positive Feedback / Review

Given by Client on 20/12/2011

Positivei found ms. gillian sandford to be proactive, defferential and efficient: would highly recommend and use again. thank you. "


Positive Feedback / Review

Given by Client on 18/12/2011

PositivePaulette St Hilaire and her two secretaries have been very helpful during my purchase, even though it has been problematic, difficult and drawn out. They have always reponded very quickly to any queries I have had and kept me up-to-date. If only the sellers solicitor had been as efficient and helpful! "


Positive Feedback / Review

Given by Client on 18/12/2011

PositiveFirst time we have used online conveyancing and a much pleasanter experience than our last time with a face to face.Easy to get in contact by phone or email and Damian at Chadwick Lawrence kept us up to speed.Everything went smoothly on the big day.We will use online services again and would recommend. "


Positive Feedback / Review

Given by Client on 16/12/2011

PositiveThe service we received was excellent, we were always kept up to date with the progress of purchase. Gillian was fantastic and was more than willing to answer any question I had either by phone or email. Once again thanks for a very smooth transaction, will definitely recommend them to anyone thinking of using a company via the Internet, do not hesitate as was hassle free. "


Positive Feedback / Review

Given by Mortgage Broker on 15/12/2011

PositiveVery pleased with the service and will use again "


Positive Feedback / Review

Given by Client on 14/12/2011

PositiveWe were extremely happy with the work undertaken by Damian Harrison of Chadwick Lawrence. Together with his secretary, Selina Kilner, they kept us up to date at all the crictical stages of our house purchase. Damian got us completed in about 6 weeks, which was much sooner than we expected and £150.00 cheaper than our local solicitor had quoted. I would certainly recommend his services to anyone out there and will definately be using him again in the future. 9/10 "


Positive Feedback / Review

Given by Client on 14/12/2011

Positivegreat from start to finish we have been kept informed - jenny newsum and the team have been really good and at a good price and even gave me a refund cheque. thank you very much for making our home move easier "


Positive Feedback / Review

Given by Client on 12/12/2011

PositiveI had a fairly simple conveyancing to manage as selling only and to first time buyers. I cant comment how it would have been for something more complicated, but in my case I was always able to get through first time to the person handling the conveyancing, received a very professional service and had full confidence in them. It was a very competitive price so I was initially worried that corners would be cut, but I had no need to worry and everything was handled very well.  "


Average Feedback / Review

Given by Client on 12/12/2011

Average (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 07/12/2011

PositiveOur conveyancer was Gillian Sandford at Chadwick Lawrence and my dealings with her were the only positive to have come out of the entire sale/purchase process (other than having a new house at the end!). We had a bit of a nightmare dealing with estate agents and the vendors selling to us but were helped and felt supported throughout by Gillian and Katy.

Despite multiple daily emails requesting different things from her, Gillian always responded timely and answered the questions being asked which is a lot different to our prior experience with solicitors. While the entire process took around 3 months from instruction, I would guess it would have taken a lot longer with a less able solicitor and in all likelihood would have fallen through.

If you want a solicitor who is going to be helpful, attentive and that you can rely on then I wouldnt hesitate to recommend Gillian and Katy. I am normally highly sceptical about online reviews but the ones on Chadwick Lawrence have been spot on based on my experience with Gillian.

My estate agent told me not to go for a northern firm as they dont have the local knowledge and that I should use their locally recommended solicitors which is probably because the estate agents get commission from them. I would recommend that if you get similar advice then ignore the estate agents and choose a proffessional team like Chadwick Lawrence.
 "


Positive Feedback / Review

Given by Mortgage Broker on 06/12/2011

PositiveClient was very pleased with the way this case was handled "


Positive Feedback / Review

Given by Client on 04/12/2011

PositiveI have been very pleased indeed with the service provided by Chadwick Lawrence LLP generally and specifically Jenny Newsum who handled my sale. In my particular case I was due to leave the country only a week after I instructed Jenny so time and good communication were of the essence. She came through for me in every way possible and I would like to say a big thank you! "


Positive Feedback / Review

Given by Client on 03/12/2011

PositiveVery helpful from first instruction through to completion. Excellent communications and very quick responses to all requests and enquiries. Totally professional, efficient and personable. Highly recommended.  "


Positive Feedback / Review

Given by Client on 30/11/2011

PositiveExcellent service, would especially recommend Jenny Newsum "


Positive Feedback / Review

Given by Mortgage Broker on 30/11/2011

Positivehappy with service "


Positive Feedback / Review

Given by Client on 29/11/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Mortgage Broker on 28/11/2011

PositiveAlways easy to deal with, and always responds to emails and calls "


Positive Feedback / Review

Given by Mortgage Broker on 28/11/2011

PositivePurchase did not proceed, but thank you Gillian for all your hard work! "


Positive Feedback / Review

Given by Mortgage Broker on 28/11/2011

PositivePurchase did not proceed, but thank you Gillian for all your hard work! "


Positive Feedback / Review

Given by Mortgage Broker on 28/11/2011

PositivePleased, as always, with Gillian Sandford. Really helpful "


Positive Feedback / Review

Given by Mortgage Broker on 28/11/2011

PositiveGreat - will definitely use Gillian again "


Positive Feedback / Review

Given by Client on 25/11/2011

PositiveI engaged the services of Chadwick Lawrence to buy a flat in East London. Got off to a bit of a shaky start but then Damien Harrison took over my case. Cannot praise him enough as the sellers solicitor was really incompetent and he had to deal with him on a regular basis. Very approachable and kept me up to date with current proceedings. He came up with solutions to a number of problems that arose. Without Damiens help I suspect the purchase would still not be complete now! "


Positive Feedback / Review

Given by Client on 23/11/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 23/11/2011

PositiveJenny was very helpful and friendly "


Positive Feedback / Review

Given by Client on 21/11/2011

PositiveGraham Cox was very good and replied promptly to all my emails and calls. I would recommend him and Chadwick Lawrence LLP in general to anyone who is buying a house.  "


Positive Feedback / Review

Given by Client on 21/11/2011

PositiveGillian Sandford has been most helpful and kept me informed at all times. I would recommend and use again. "


Positive Feedback / Review

Given by Client on 20/11/2011

PositiveThe flat purchase went all very smoothly. I was able to see how things were going via e-mail through the update service. Gillian Sandford was available both via e-mail and on the telephone whenever I had any queries and all queries were dealt with promptly. A good level of service. I would recommend Chadwick Lawrence and Gillian Sandford. Thanks for making the whole process run so smoothly! "


Positive Feedback / Review

Given by Client on 18/11/2011

PositiveI cant recommend Suzy at Chadwick Lawrence highly enough. Suzy was efficient, helpful, friendly and patient. All emails were responded to quickly and Suzy was always available at the end of the phone - superb! On occasion I also spoke with Julie and Eileen and they were also extremely helpful. Thank you all. "


Positive Feedback / Review

Given by Client on 13/11/2011

PositiveBoth Suzy and Damian professional, approachable and always kept me up to date. I never came across any problems and I would definately recommend you to family and friends "


Positive Feedback / Review

Given by Client on 13/11/2011

PositiveI dealt with Paulette St.Hillaire for my purchase and my experience was very good. She kept me informed all the way through and made the transaction seamless. I would have no hesitation in recommending or using your company again.
Stephanie Lewis
 "


Positive Feedback / Review

Given by Client on 10/11/2011

PositiveWe used Diane Gilligan to deal with our sale and purchase, very pleased with the service Diane gave us. Would use again and would recommend. "


Negative Feedback / Review

Given by Client on 09/11/2011

NegativePaulette St Hillaire was poor. She was difficult to get hold of; email and phone queries were responded to late or often not at all. She seemed to be permanently away; she was on holiday on the date of our exchange yet failed to inform us or any of the other parties that this was going to be the case. This nearly prevented the contract exchange. Fortunately we managed to get it sorted through another more helpful solicitor at the company. Other problems with her service included documents not being sent out and on our completion document there were 3 mistakes on the payment amounts which had to be corrected.

It is fortunate that we were not under any time pressure to complete this move as had we been I imagine Ms St Hillaire could have cost us our house. I highly do not recommend you engage her services.
 "


Positive Feedback / Review

Given by Client on 09/11/2011

PositiveHad the pleasure of dealing with Gillian Sandford at Chadwick Lawrance. No problems at all and everything was done in 5 weeks. Very impressed with her responsiveness - all communication was done via email and always got a reply within 2hrs of sending a message and most of the time faster!
Happily reccomend both Chadwick and Gillian!
 "


Positive Feedback / Review

Given by Client on 07/11/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 06/11/2011

PositiveGraham did everything he could to move the process along. We had several obstacles and we appreciate the extra work this must have created for him. He was always very quick to reply to emails. I would recommend Chadwick Lawrence to others.  "


Average Feedback / Review

Given by Client on 05/11/2011

AverageOverall I would say this experience is average, and that is only because of the low price.

Bad points:

Solicitor difficult to get hold of by telephone.
Important documents like the Sale Contract and the Land Registry Transfer contained errors that were only spotted by us
A copy of the Land Registry Transfer went missing and had to be redone after completion.
I felt like I was doing most of the chasing up of the other side
A member of staff put the phone down on me on completion day.
I never once felt like a valued client during the whole process

Good Points:
Price.

I would use them again but only because I have 20+ years experience in commercial property management / transactions and have a fairly good idea of the conveyancing process.
 "


Positive Feedback / Review

Given by Client on 04/11/2011

PositivePaulette and her staff were efficient and did a good job. "


Positive Feedback / Review

Given by Client on 04/11/2011

PositiveEfficient service. "


Positive Feedback / Review

Given by Client on 03/11/2011

PositiveI found Jenny very good, but (being entirely honest) I felt she had too heavy a case-book leading me to feel that she was not always able to do things in the timeframe that I wanted (12 hour+ working days). I have no complaints about the service or the advice, but my stress levels were increased at times by this. This is esssentially management feedback and I would like to thank Jenny for all she did for us. Karl Webb. "


Positive Feedback / Review

Given by Client on 02/11/2011

PositiveI have found Chadwick Lawrence staff very helpful and efficient. "


Positive Feedback / Review

Given by Client on 01/11/2011

PositiveI dealt with Jenny Newsum for my purchase (as well as my sale). I am really pleased with the service that was offered and would happily use her again.

 "


Positive Feedback / Review

Given by Client on 31/10/2011

PositiveGenerally very happy with the service provided. My only disappointment was the poor communication between the purchasers of our house solicitor, who for some reaann thought there was a delay at our end. This delayed exchange of contracts, but we thankfully got there in the end. "


Positive Feedback / Review

Given by Client on 31/10/2011

PositiveSecond time we have used Jenny Newsum and once again very happy with the service! "


Positive Feedback / Review

Given by Client on 30/10/2011

PositiveA good service and good price, especially when the purchase had to be speeded up at the end. Although HMRC claim we have incurred a penalty for late filing of the LTR (disputed), Chadwick Lawrence agreed to cover any costs without us even asking them to! We really appreciate that and certainly recommend them!  "


Positive Feedback / Review

Given by Client on 30/10/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 29/10/2011

PositiveWe were very happy with Chadwick Lawrence, in particular Paulette St Hilaire and her secretary Jaqueline Wilkin. We had quite a few difficulties with our move, which were handled very well by the team. Top marks and a definite recommendation from us both.

Best Regards

John Lippett and Chrissy Healy
 "


Positive Feedback / Review

Given by Mortgage Broker on 26/10/2011

PositiveGreat "


Positive Feedback / Review

Given by Mortgage Broker on 26/10/2011

PositiveGreat "


Negative Feedback / Review

Given by Client on 26/10/2011

NegativeThere was a lot of confusion and it took a very long time to get documents moving. i had to chase nearly every week as documents had not been sent. When the solicitor went on holiday the covering solicitor did not move the case on which meant further delays. "


Negative Feedback / Review

Given by Mortgage Broker on 25/10/2011

Negativeclients not aware what was going on no snese of urgency from sols "


Positive Feedback / Review

Given by Client on 23/10/2011

PositiveAn absolutely brilliant quick efficient serivce. Jenny Newsum was faultless and managed to complete the sale of my house in just 2 weeks and 2 days!! "


Positive Feedback / Review

Given by Client on 21/10/2011

PositiveVery efficient. Made the whole process very painless. "


Positive Feedback / Review

Given by Client on 21/10/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 20/10/2011

PositiveI found the whole process was managed smoothly by Jenny and she was very helpful in explaining the processes in laymans terms. Jenny was always contactable by phone and if not currently available would always call back. It was extremely helpful to be able to have just one person dealing with my case, rather than several. As you no longer have to visit solicitors offices to sign the paperwork, distance is no object as some estate agents may have you believe! Also, the costs are not falsley hiked up for the benefits of being local. Chadwick Lawrences costs were very reasonable. I would highly recommend Chadwick Lawrence/Jenny and would not hesitate to use their services again. "


Positive Feedback / Review

Given by Client on 19/10/2011

PositiveJenny provided the right balance of keeping me informed when necessary, promptly answering my emails when I had issues or concerns and making sure we did everything we were asked to do. Jenny was also patient in explaining issues when I asked questions and providing reasonable timescales for when particular issues would be dealt with. "


Positive Feedback / Review

Given by Client on 17/10/2011

PositiveThe transaction took longer than I anticipated (not sure why) but other than that I was very happy with the service recieved. All queries were dealt with in a timely fashion and the transaction was undertaken with a minimum of stress. The solicitor was approachable and highly professional. "


Positive Feedback / Review

Given by Client on 16/10/2011

Positive (Client left visual feedback only)


Average Feedback / Review

Given by Client on 14/10/2011

AverageMy assigned solicitor did not keep me informed of where we were with everything. The on-line tracker was never updated, so I always had to call and chase. When we were pushing for completition, I didnt feel that she was working for me but putting obstacles in the way. If I had been told information such as time scales of holding mortgage funds and her hours worked then I would have understood better. That said the other solicitors that I dealt with in her absence were good and picked up when she was absent. "


Positive Feedback / Review

Given by Client on 14/10/2011

PositiveAlthough our buyer pulled out and the sale didnt go through, I was very impressed with Jennys professionalism. She was very helpful, responded to my queries in a very timely manner and made the whole thing a lot less stressful than it otherwise could have been. Thanks Jenny. "


Positive Feedback / Review

Given by Client on 14/10/2011

PositiveJenny Newsum was the solicitor dealing with my sale. Her methods, communication and conduct were exemplary. Ms Newsum provided everything I wanted and more than I expected, the service she gave me was exactly what I required, efficient, logical and positive, with just the right amount of feedback. Her communications via phone, e-mail and post, as required by circumstance, were perfect. I cannot rate this lady highly enough and will recommend your partnership at every opportunity.
M.K.Thomson
 "


Positive Feedback / Review

Given by Mortgage Broker on 13/10/2011

PositiveGiven the vendors personal circumstances this transaction proceeded very smoothly "


Average Feedback / Review

Given by Client on 12/10/2011

Average (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 11/10/2011

PositiveHelpful, available and efficient. No problem too great. Many thanks Jenny "


Positive Feedback / Review

Given by Client on 09/10/2011

PositiveSuzy was extremely helpful and friendly in helping out with any queries that I had. The sellers solicitors were pretty slow and inefficient in dealing with some requests and Suzy was patient and professional at all times and kept us fully informed in everything that she was doing.

I would not hesitate in recommending using Chadwick Lawrence and Suzys services should anyone ask of a good conveyancer
 "


Positive Feedback / Review

Given by Client on 05/10/2011

PositiveI had the pleasure of Jenny Newsum as my solicitor. I would highly recommend her. Communication was excellent, she often replied to my emails within minutes.She was very helpful on the phone too.
Mrs Burke
 "


Positive Feedback / Review

Given by Client on 05/10/2011

PositiveWe have been very satisfied with the services provided and would be only too happy to do future business with Jenny and Cheryl again in the future. Thank you for all your help and support and speedy work.  "


Positive Feedback / Review

Given by Client on 05/10/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 04/10/2011

PositiveGillian Sanford did a great job even though my purchase did not complete. She was always available, replied to emails with the hour and sometimes even on holiday. I would recommend her. "


Average Feedback / Review

Given by Client on 04/10/2011

AverageConveyancing process was mostly ok. I had only problem with the fact that progress delayed for almost a month due to holiday and difficulty to speak with solicitor directly. "


Average Feedback / Review

Given by Mortgage Broker on 03/10/2011

Averagevery slow to respond "


Average Feedback / Review

Given by Client on 03/10/2011

AverageOverall the process worked but seemed slow to respond to emails and phone calls.  "


Positive Feedback / Review

Given by Client on 02/10/2011

PositiveCannot fault anything, every aspect of the service was excellent! Many thanks especially to Gillian Sandford for all her help and prompt communications. "


Positive Feedback / Review

Given by Client on 29/09/2011

PositiveGenerally good, efficient service, which met expectations. The only improvement would keeping the client better informed towards the later stages, but other than that - very good service. "


Positive Feedback / Review

Given by Client on 26/09/2011

PositiveExcellent communication throughout a trying sale and purchase. I would recommend Chadwick Lawrence highly.  "


Positive Feedback / Review

Given by Client on 25/09/2011

PositiveExcellent service, extremely efficient. Very good value too. No complaints. Would recommend highly. "


Positive Feedback / Review

Given by Client on 25/09/2011

PositiveI could not have wished for any better- prompt replies , patient explanations when I didnt understand something and personable withouit being schmultzy .
In what has been a particularly emotional time, solicitors I found through the www have been the most positive aspect ( Estate Agents alas were awful)
 "


Positive Feedback / Review

Given by Client on 23/09/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 22/09/2011

PositiveI found Graham and the team to be very professional, efficient and patient whilst undertaking my conveyancing. I would definitely recommend them  "


Positive Feedback / Review

Given by Client on 20/09/2011

PositiveWith the exception of one small hiccough regarding NI number, this was a smooth and hassle free experience. I would recommend your services to others.  "


Average Feedback / Review

Given by Client on 19/09/2011

AverageI paid 250 pounds for local research but have not got report back was asking many times for it but has not got any reponse from my solicitor.
If my solicitor has not done research,could you help to do return for me?
 "


Positive Feedback / Review

Given by Client on 17/09/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 17/09/2011

PositiveSuzy was fantastic - everything sailed through very smoothly. She was always so helpful and did an amazing job!! Thank you "


Positive Feedback / Review

Given by Client on 16/09/2011

PositiveJenny was friendly, efficient, knowledgable, and easy to reach. Excellent service - thanks.  "


Positive Feedback / Review

Given by Client on 16/09/2011

PositiveExcellent solicitor communications were very good and all at a bargain price i would fully recomend chadwick lawrence to anyone selling or buying a house.
 "


Positive Feedback / Review

Given by Client on 16/09/2011

PositiveAbsolutely brilliant service! Jenny Newsom could not be more helpful! Was always there to talk through any hurdles with quick solutions. Superb value! Dont need to worry that they are not local in fact the other solicitors in the chain were constantly behind!! After such excellent service our estate agents will be recommending them for future clients!! Very very good service, dont hesitate ! You will not regret it!! Alley Harling and family in Rugby "


Positive Feedback / Review

Given by Client on 16/09/2011

PositiveWe were really happy with the service we received and would definitely reccommend Chadwick Lawrence. Thank You. "


Positive Feedback / Review

Given by Client on 16/09/2011

PositiveJenny was excellent, very professional. Never overpromised anything, just gave honest opinions of completion dates and kept us up to date with anything she needed. I will definitely use her again the next time we move.  "


Average Feedback / Review

Given by Client on 16/09/2011

AverageProcess started off slow. We had to call and suggest a course of action every step of the process as advice was not forthcoming. We lost our first house, not sure if the above contributed regarding timescales - our buyer decided not to sell. With the second property, things did speed up thus didnt feel like pulling teeth as in first few months "


Positive Feedback / Review

Given by Client on 16/09/2011

Positivewe had a very positive experience with Chadwick Lawrence - as first time buyers we were pretty nervous about the whole thing but they kept us informed and made sure we knew what was going to happen when! "


Positive Feedback / Review

Given by Client on 15/09/2011

PositiveExcellent service, my conveyancer Paulette was always helpful and emails where replied to almost imediately, never had to chase up any actions and never had to ring them! Very pleased with the service and would recommend them any time "


Positive Feedback / Review

Given by Client on 15/09/2011

PositivePaulette was very professional and efficient "


Positive Feedback / Review

Given by Client on 15/09/2011

PositiveOn the whole my experience was positive. It started a bit badly due to not knowing who would be managing my case, and having to speak to a different person everytime I contacted them (this was due to exceptional circumstances though). Once that was sorted, performance was good and we managed to complete on the expected date. There were some mix ups, but that is expected on a property purchase, and it did not jeperdise my deadline. Thank you for all your hard work. "


Positive Feedback / Review

Given by Client on 15/09/2011

PositiveThe Solicitor was very engaging, information and helpful throuhgout the process. Although I would have liked to close at least 2 weeks earlier. however, I guess the process was slow from the vendor and it being the holiday season. Overall I am very satisfied and happy with the service I received. Hence, would definitely engage the same for my next property.

Thank you
Best Regards
Piyush Kheria
 "


Positive Feedback / Review

Given by Client on 15/09/2011

PositiveI am very pleased with the service Suzy provided. It was friendly,professional and very efficient. I will certainly recommend your company to all my friends. "


Positive Feedback / Review

Given by Client on 15/09/2011

PositiveGood communication overall, always contactable and informative of what was going on. "


Positive Feedback / Review

Given by Client on 15/09/2011

PositiveThe conveyancing was carried out extremely efficiently and the solicitor who managed the case was very helpful, responsive and professional. "


Positive Feedback / Review

Given by Client on 15/09/2011

PositiveWould recommend! Great service, thank you!  "


Positive Feedback / Review

Given by Client on 25/08/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 25/08/2011

PositiveJenny Newsum was extremely helpful and we would use Chadwick Lawrence LLP again. Great value for money. "


Positive Feedback / Review

Given by Client on 22/08/2011

PositiveMy purchase went through smoothly. I was very impressed with the service - Suzy Jarzyna even answered my emails at weekends and it was relatively easy to get hold of her on the phone when I needed to. Much better than the high street firm I went with a few years ago and much cheaper - good value for money.  "


Positive Feedback / Review

Given by Client on 21/08/2011

PositiveVery pleased with service - we were kept updated on all matters.
No complaints on service, etc.
 "


Positive Feedback / Review

Given by Client on 19/08/2011

PositiveThe firm were very friendly and helpful. Our case was assigned very quickly to a conveyancer (Jenny Newsum), and with all the contact that we had she responded to my emails within minutes. We got a very good impression from this firm, and would definitely use again. "


Positive Feedback / Review

Given by Client on 19/08/2011

PositiveI would recommend Chadwick Lawrence again. Jenny who handled my case was excellent. She communicated often and even emailed me on a Sunday to give me an update. "


Positive Feedback / Review

Given by Client on 19/08/2011

PositiveSuzy was excellent - very organised and helpful and i would definitely use her again and recommend her. "


Positive Feedback / Review

Given by Client on 19/08/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 19/08/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 15/08/2011

PositiveI was very pleased with the service we received. Suzy was effecient, kept us up to date though e-mails which made up for the on line case tracker not always being up to date. I was advised by both estate agents, on the sale and purchase not to use a long distance solicitor as it would take longer and be more hassle, how wrong they were. The price was great value too!! Many thanks! "


Positive Feedback / Review

Given by Client on 14/08/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 11/08/2011

Positiveexcellent and cost effective services definitely recommend them "


Positive Feedback / Review

Given by Client on 10/08/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 09/08/2011

PositiveHad to chase at times to get an update, however, the solicitors thoroughness in dealing with the seller ensured that we were not exposed to unnecessary risk. A subsequent issue was identified with the lease which would have meant that we would not have been covered with our insurance, had anything happened. "


Positive Feedback / Review

Given by Client on 07/08/2011

PositiveWe were very impressed by Jenny Newsum, who was always available to answer questions and queries, was always up-to-date with our case and was extremely positive and proactive in all our dealings with her "


Positive Feedback / Review

Given by Client on 07/08/2011

PositiveI chose Chadwick Lawrence initially based on price, with concerns from others about "internet" solicitors as I went through a website. I am really pleased to say this was totally unfounded with respect to Chadwick Lawrence, and particularly Jenny Newsum who dealt with my sale. She was absolutely brilliant! When I called via phone, I was able to get straight through to Jenny or her secretary Julie and emails were usually responded to within an hour. I cannot recommend Jenny Newsum enough - I have chosen Chadwick Lawrence to handle my purchase also.

After instructing Jenny, it became apparent that we needed to complete in 5 weeks(!). Despite Jenny being on leave for a week, she pushed this all through and was really proactive in pushing as well as keeping me in the loop at all points. We completed in just over that time, the delay not being on our side I should add.

As I said to Jenny - she is an absolute star, as others have also implied on their reviews. Highly recommended.
 "


Positive Feedback / Review

Given by Client on 06/08/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 06/08/2011

PositiveJulie Newsum was our solicitor and dealt with the sale of our property. I must say excellent service throughout. All emails were dealt with within half an hour and on the day of completion I would say all emails were answered within 10 minutes!

I was kept informed every step of the way and have no complaints at all.
 "


Negative Feedback / Review

Given by Client on 05/08/2011

Negativesolicitor was on annual leave and his assistant was almost impossible to get hold of. Nothing was proceeding so we had to terminate and use a local legal firm instead as our sellers want the deal complete in 3 weeks. "


Positive Feedback / Review

Given by Mortgage Broker on 04/08/2011

PositiveNot an easy case! Well handled though, thank you Jenny. "


Positive Feedback / Review

Given by Client on 01/08/2011

PositiveWas very impressed with the service provided by your company and Jenny Newsum. All of my questions were answered quickly and Jenny was always available.
Would definitely recommend Chadwick Lawrence to friends and family.
Thank you for making a stressful process stress free.
 "


Positive Feedback / Review

Given by Client on 01/08/2011

PositiveVery reliable - good rates. Would definitely use again. "


Positive Feedback / Review

Given by Client on 01/08/2011

PositiveVery helpful and good to deal with. The only reason that they are not dealing with this case (buying of a house) is that the sellers have pulled out+much to the amazement of all concerned.

I will be using them again once we have a property to buy.

Regards

Geoff Peak
 "


Positive Feedback / Review

Given by Client on 01/08/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 29/07/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 29/07/2011

PositiveWe appreciate all the time our solicitor (Jenny Newsum) spent on this to make sure it was a smooth a process as possible. It certainly was a lot quicker and easier than we were led to believe (less than 2 months from start to finish), and we are loving being the proud owners of our very own home!  "


Positive Feedback / Review

Given by Client on 28/07/2011

PositiveWe both found Suzy Jarzyna Very efficent and helpful, and always come back to us when we left a meesage for her. "


Average Feedback / Review

Given by Client on 28/07/2011

AverageI feel that Graham Cox did not give my case his full attention . There were certain questions that I answered more than once and certain delays which my buyer informed me were due to my solicitors .I had difficulty in contacting Mr Cox and it was only when Gillian Sanford started acting in this matter that it was completed in a very professional way . "


Negative Feedback / Review

Given by Client on 28/07/2011

NegativeSolicitor allocated (Mr Cox) was on holiday when I called and it took 2/3 days for his secretary to return the calls both times. The online conveyanving tracker wasnt updated at all after the searches were requested so we didnt have a clue what was going on half the time and if we hadnt have been in touch with the vendor we would never have known something was missing from the deeds and they had bought an indemnity to cover it. "


Positive Feedback / Review

Given by Client on 25/07/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 25/07/2011

PositiveI decided to go with Chadwick Lawrence as they were reasonably priced, fixed rate quote and had very good feedback from previous clients (being able to view client feedback via the website was most useful as it is very up to date info)

I instructed Chadwick Lawrence and was allocated Suzy Jarzyna as Joseph was on sick leave. Suzy and her assistant Julie was at all times very friendly and helpful during my transaction and answering all my questions that came up during the 19 weeks it took to purchase my property. Suzy was very organised and allthough i initiated most contact in the first half of the transaction...as it was painfully slow - Suzy kept me up to date as to how things were progressing. Suzy was extremely efficient in responding to e-mails and phonecalls (within the hour most times),
Unfortunately the incompetent solicitors that my vendor used did not help with being able to find out answers to queries in a timeous manner. Thank goodness i did not decide to go with the solicitors that the estate agent reccomended to me (which the seller did decide to go with)

Suzy experienced as much frustration as me in getting answers from those above in the chain, and after some rather frantic running around in the chain, FINALLY we got there! just in time with not 1 day to spare! Allthough this was my first time purchase - i would highly reccomend Suzy for your purchase as is very reliable and easy to contact and get on well with.

I must say that allthough there was a online Case Progress Tracker i did not find this useful - probably as the transaction was so slow, and the fast feedback that Suzy provided me was much more detailed than anything the tracker could of listed.
 "


Positive Feedback / Review

Given by Client on 24/07/2011

PositiveI found the service very good, would definitely recommend to any family and friends. "


Positive Feedback / Review

Given by Client on 23/07/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 20/07/2011

PositiveThe best house/sale purchase I have had over 6 houses. I was kept informed by email initially and nearer the exchange, by phone. I received replies and information sometimes on a Saturday and Sunday. Suzy was brilliant. "


Positive Feedback / Review

Given by Client on 18/07/2011

PositiveVery good. We had a number of problems with our bank being really slow, but Suzy was great. Kept us informed, and sorted all the paperwork out really quick. "


Positive Feedback / Review

Given by Client on 18/07/2011

PositiveSuzy was polite at all times and handled everything without delay. "


Positive Feedback / Review

Given by Client on 16/07/2011

PositiveVery smooth transaction "


Positive Feedback / Review

Given by Client on 14/07/2011

PositiveWe had Suzy Jarzyna dealing the conveyance of our property. I cant recomend her highly enough. She was very professional and responded quickly to emails we sent. I would without doubt use Suzy again and recomend her. "


Positive Feedback / Review

Given by Client on 13/07/2011

PositiveA very professional approach to the process; timely feedback and a job well done. I wish I had known this team or company before, as some other companies have been horrendous. "


Positive Feedback / Review

Given by Client on 08/07/2011

PositiveVery pleased with the whole process, communication, and prompt actions. "


Positive Feedback / Review

Given by Client on 08/07/2011

PositiveHaving bought and sold several house over the years we are quite familiar with the process and have two local solicitors we use,I wanted to try an out of area solicitor as we had noticed a sharp increase in costs and did not want our business being discussed locally. I think the service we received from Jenny has been outstanding in all aspects and we have already recommended her to a friend who is marketing their property this week. I would now also make Jenny our first choice solicitor for any conveyancing work we require "


Positive Feedback / Review

Given by Client on 05/07/2011

PositiveI am satisfied with the service provided by Chadwick Lawrence. Solicitors name was Suzy Jarzyna, she was always reachable via phonemail.

She set the expactations upfront on the timelines without promissing any date which I believe is right thing to do.

It would have been great if I was communicated about issues on indemnitiy policy before I paid all money.

But overall I recomment Suzy and Chadwick Lawrence for property solicitation.

 "


Positive Feedback / Review

Given by Client on 04/07/2011

PositiveIn the preliminary stages the verbal communication was quite lacking and as a first time buyer who was unsure of the process this was not helpful/reassuring. As matters progressed communication improved and I was happy with the final few weeks prior to completion. Overall the experience was positive and I am pleased with the final result. "


Positive Feedback / Review

Given by Client on 04/07/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 30/06/2011

PositiveOverall a positive experience. A few minor issues, but these were quickly resolved, mostly via phone or email.
Would definitely consider using Chadwick Lawrence again.
 "


Positive Feedback / Review

Given by Client on 29/06/2011

Positivethey gave us immediate attention, and the prelimary documents were sent the day of instruction. "


Positive Feedback / Review

Given by Client on 29/06/2011

PositiveWe had a really good experience with Jenny Newsum at Chadwick Lawrence - far better than I have ever had using a local solicitor and at a much cheaper price. The service was exceptionally efficient and supportive and we never once had to chase them for anything as they were always a step ahead of us. "


Positive Feedback / Review

Given by Client on 28/06/2011

PositiveJenny Newsum was our conveyancer and we were very pleased with the service she provided. The purchasing of our new home was mostly straight forward but the few issues that did arise were dealt with quickly by Jenny. We informed Jenny of our needs to complete by a specific date and she was able to arrange for this. All our emails were answered almost immediately which was very reassuring. We will differently consider using Chadwick Lawrence and Jenny again for any future house move. "


Positive Feedback / Review

Given by Client on 22/06/2011

PositiveReally efficient and as first time buyers we found the whole process much smoother than we had been expecting. "


Positive Feedback / Review

Given by Client on 22/06/2011

PositiveGraham Cox handled the job efficiently and in a friendly manner. I was pleased by the sevice I received from Chadwick Lawrence LLP.  "


Positive Feedback / Review

Given by Client on 21/06/2011

PositiveVery professional; highly recommended. "


Positive Feedback / Review

Given by Client on 20/06/2011

PositiveJenny Newsum handled my purchase and was excellent throughout. Very prompt in handling enquiries and always gave appropriate advice. "


Positive Feedback / Review

Given by Client on 18/06/2011

PositiveJenny was always in contact with us and reassured us if there was anything that concerned us. It was an extremley smooth transaction and that was partly due to the excellent service we received from Jenny. "


Positive Feedback / Review

Given by Client on 16/06/2011

Positiveresponse very quickly.Although I must pull out at the beginning of purchase, I couldnt find a reason to say no to look for a solicitor online if you dont know any local one. "


Positive Feedback / Review

Given by Client on 06/06/2011

PositiveJenny was a superb conveyancer. My move was a little tricky at times, and Jenny was patient, accessible and wise at all times. I was particularly impressed with the fact that I, without fail, was always able to get through to her, and that she was professional and efficient at all times. Plus, through the website, the price was very reasonable. I would recommend this firm without hesitation. Mrs. Mackie, Loughborough "


Average Feedback / Review

Given by Client on 06/06/2011

AverageThe overall rating of average is made up of two things:

1. Suzy Jarzyna was very helpful and efficient

2. The completion day shenanigans last friday were nerve-wracking (crashed servers, and five-figure sterling sum disappearing into cyberspace for several hours). A most unpleasant experience indeed.
 "


Positive Feedback / Review

Given by Client on 01/06/2011

PositiveWe dealt with Suzie Jarzyna and found Suzie Excellent to deal with along with always being available to answer our questions. Having dealt with our sale, we both hopoe she is available to handle our purchase in a few weeks time. "


Positive Feedback / Review

Given by Client on 31/05/2011

PositiveMy conveyancing was conducted by Suzy and I was very impressed throughout the process. She was efficient at all stages of the process keeping me up to date at the relevant stages. All in all would definitely use Suzys services again.  "


Positive Feedback / Review

Given by Client on 29/05/2011

PositiveI had excellent communication throughout despite distance and this was with patience and courtesy. Prefessionally dealt with throughout. "


Positive Feedback / Review

Given by Client on 28/05/2011

PositiveAlthough our house sale has not completed, my experience to date with your firm has been good. "


Average Feedback / Review

Given by Client on 27/05/2011

AverageThe job was done without hold-ups from our side. The price was reasonable and the service (Suzy) was friendly. We would have liked more regular up-dates about progress, preferably by a weekly e-mail: we did not hear anything unless we phoned. "


Positive Feedback / Review

Given by Client on 16/05/2011

PositiveOur case was managed by Graham Cox and we were very pleased with the service we received, particularly the quickness to responses from us via email.

Would definitely use again!
 "


Positive Feedback / Review

Given by Client on 12/05/2011

PositiveSuzy Jarzyna was reliable, helpful and completed the job within the time frame quoted. It was always easy to get in touch with Suzy and she was very approachable.We did have a lot of delays caused by other parties involved in the sale but throughout, Suzy was reassuring but realistic about all that was going on.Many thanks, we would certainly recommend! "


Positive Feedback / Review

Given by Client on 11/05/2011

PositiveAmazing! So much cheaper than our local conveyancers and a very professional service. We were selling a shared ownership property so was more tricky than a standard sale but our conveyancer (Suzy) was on the ball the whole way through. Most of our contact was done through email but didnt have any problems getting a repsonse - usually within a couple of hours if not straight away and nothing was too much trouble. Would definately highly recommend and if we move again we will be using them!  "


Positive Feedback / Review

Given by Client on 11/05/2011

PositiveExcellent service. Prompt responses throughout "


Positive Feedback / Review

Given by Client on 06/05/2011

PositiveThe process went like clockwork and I had very quick response to any query or request. Would highly recommend and will definitely use again. "


Positive Feedback / Review

Given by Client on 06/05/2011

PositiveI was very happy with the service provided by Graham at Chadwick and would use them again in the future. "


Positive Feedback / Review

Given by Client on 30/04/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 29/04/2011

PositiveI thought buying a house was supposed to be stressfull? This wasnt the case for me. Suzy dealt with my conveyancing and was professional and efficient from start to completion. Suzy was always available to speak to on the phone and I would definitely recommend her.  "


Positive Feedback / Review

Given by Client on 27/04/2011

PositiveWe found Suzy very pleasent, helpful and efficient during our house buying process. When we spoke to her by telephone she answered any querries we had and offered very useful advice.
We would be more than happy to to use her expert services again.
Please pass on our thanks to Suzy personally.

Thankyou James and Melanie
 "


Positive Feedback / Review

Given by Client on 23/04/2011

PositiveExcellent service,I am very impressed. My seller pulled out on us, so we werent able to complete, but would certainly instruct Chadwick Lawrence on the new property we find. I was assigned to Graham Cox - gold star from me !

 "


Positive Feedback / Review

Given by Client on 21/04/2011

Positive (Client left visual feedback only)


Average Feedback / Review

Given by Client on 20/04/2011

Average (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 18/04/2011

PositiveWe had orignally requested Joseph Hyndman to act for us due to the good feedback he had received. He wasnt able to take our case and we were assigned Suzy Jarzyna. We would thouroughly recommend Suzy who has helped make the process as easy as possible and has always responded to emails and phone calls relatively promptly and been helpful with all queries. "


Positive Feedback / Review

Given by Client on 16/04/2011

PositiveExcellent service, quick, helpful and friendly. Thank you! "


Positive Feedback / Review

Given by Client on 10/04/2011

PositiveEileen Maude dealt with my purchase and was really helpful as well as great at answering any queries I had. "


Positive Feedback / Review

Given by Client on 07/04/2011

PositiveI had been hesitant about using a non-local solicitor for my house purchase but I definitely need not have worried. Joseph Hyndman made immediate contact and acted promptly on all contacts from me. When he fell ill, the equally efficient and effective Suzy Jarzyna stepped in and did all the real work as the deal progressed. Communications by e-mail, phone and letter were outstandingly good and immediate. I could not recommend Chadwick Lawrence LLP more highly and would certainly use them again. "


Positive Feedback / Review

Given by Client on 06/04/2011

PositiveMs Suzy Jarzyna was most helpful and responsive. She is very efficient and has a very pleasent manner. She put me at my ease and made the whole process very painless. Thanks for an excellent service. "


Positive Feedback / Review

Given by Client on 06/04/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 06/04/2011

PositiveSuzy was very helpful and efficient at all times! Thank you, Suzy! Kind regards, Simon Gwynne, Swindon. "


Positive Feedback / Review

Given by Client on 05/04/2011

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 20/03/2011

PositiveLate with feedback, dealt with sale very efficiently and calmly even thou process was sometimes stressful and I was calling up nagging and losing temper at times, so would definitely recommend ! "


Positive Feedback / Review

Given by Client on 20/03/2011

PositiveNot perfect but Id use Joseph Hyndman again as he offered good value for money. "


Negative Feedback / Review

Given by Client on 07/03/2011

NegativeNecessary searches were not ordered until very late and I had to chase them at every stage. Almost every letter of advice contained serious errors, including advising that we had to pay stamp duty when we didnt.

The lawyer we instructed, Joseph Hyndman was off long-term sick and we got passed around a lot of different people and got a lot of conflicting advice.
 "


Positive Feedback / Review

Given by Client on 01/03/2011

PositiveAlthough we werent able to proceed with our sale and purchase, we received good service throughout, and it was great to be able to track proceedings online. Maybe an initial phone call, once we instructed them, would have been nice. We will use them again when we do eventually move. "


Positive Feedback / Review

Given by Client on 01/03/2011

PositiveAn excellent service. They were helpful, responsive and always kept me up to date on the progression of my case. Chadwick Lawrence helped me to exchange and complete on my flat in 5 days. A big thank to Suzy Jarzyna for the professional service she provided and the countless times she responded to my calls when I thought I would not complete on time. I would definitely use this company again and would highly recommend them to everyone.
 "


Positive Feedback / Review

Given by Client on 25/02/2011

PositiveExcellent! "


Positive Feedback / Review

Given by Client on 18/02/2011

PositiveExcellent service - prompt answers to any email queries and very smooth transaction. When Joseph was not available any queries were immediately picked up by Julie. No delays in posting documents out nor in turn around times. An excellent service for me and at a decent price. Thank you. "


Positive Feedback / Review

Given by Client on 11/02/2011

PositiveEileen was at all times professional and thorough and it was a pleasure dealing with her. I would reccommend Chadwick Lawrence without hesitation. "


Positive Feedback / Review

Given by Client on 26/01/2011

PositiveJoseph handled our sale professionally and kept us informed. He would deal with us on email or on the phone when required. We are now using Chadwick Lawrence and Joseph for the purchase of another property.  "


Positive Feedback / Review

Given by Client on 13/01/2011

PositiveMr Joseph Hyndman looked after the sale and purchase of our properties, and despite a great many problems (all due to our buyer I hasten to add) Joseph did a fantastic job for us we were so lucky to have him on our side , so if you are looking for a great company then chadwick Lawerence are who you should look to.. but remember to get Mr Joseph Hyndman to act for you ...10 stars out of 10 to you Joe  "


Positive Feedback / Review

Given by Client on 21/12/2010

PositiveMr Hyndman was very helpful with all of my questions and was always prompt to return calls when he was out of the office. Was a pleasure even though the sale did not got through. Would have no hesitation in using this firm in the future.  "


Positive Feedback / Review

Given by Client on 15/12/2010

PositiveVery positive experience. I was recommended to use CL LLP and specifically Joseph Hyndeman by the many reviews out there on the in the internet. I have to say that he was quick, relatively easy to get in touch with, and was a transparent communicator who went out of his way to help resolve issues created by our mortgage lender. I would defintely recommend CL LLP and J Hyndeman "


Average Feedback / Review

Given by Client on 10/12/2010

Average (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 10/12/2010

PositiveJoseph Hyndman was exceptional throughout the process. Our purchase was rather drawn out due to issues further up the chain, and his excellent communication really helped considering the stress involved with other aspects of our move. "


Positive Feedback / Review

Given by Client on 02/12/2010

PositiveThings moved slowly at first and I wasnt sure what, if anything, was happening but I think that was due to slow responses from the vendors solicitor and not from Joseph, who was handling my case. Once he received the paperwork from them, it all went through quickly and we completed on time. He was easy to get hold of by phone and always responded promptly to emails. I appreciated being able to talk to him, and his secretary was also friendly and helpful. "


Positive Feedback / Review

Given by Client on 01/12/2010

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 01/12/2010

PositiveThe whole process took forever... but not Josephs fault at all. He responded rapidly to queries and completed the work on budget. "


Positive Feedback / Review

Given by Client on 29/11/2010

PositivePainless. Joseph was very responsive and kept me updated throughout.

Would definately use his services again.
 "


Positive Feedback / Review

Given by Client on 25/11/2010

PositiveReally easy to deal with and very efficiant.  "


Average Feedback / Review

Given by Client on 23/11/2010

AverageThe whole process took very long, although we paid the "speed-up" fee. On the other hand, Mr Hyndman seemed very competent and reliable, and I always felt in safe hands. "


Positive Feedback / Review

Given by Client on 19/11/2010

PositiveQuick response normally within 24 hours. Professional,friendly and helpful would recommend to friends. "


Positive Feedback / Review

Given by Client on 16/11/2010

Positivewould use again when sale proceeds "


Positive Feedback / Review

Given by Client on 08/11/2010

PositiveAlthough my sale did not go through, i found the response and online systems very easy to use to view my case "


Positive Feedback / Review

Given by Client on 01/11/2010

PositiveAlthough this is my first time buying and I have no experience with other solicitors, I was very happy with the service provided by Chadwick Lawrence, particularly Joseph Hyndman who was working on my purchase. I was kept informed regularly and it was very easy to get hold of Joseph either on phone or e-mail. Responses were prompt and the purchase went through smoothly. I would recommend Chadwick Lawrence to others looking for conveyancing. "


Positive Feedback / Review

Given by Client on 25/10/2010

PositiveVery pleased with the service that I got from Joseph Hyndman who managed my conveyancing faultlessly from start to finish. Very prompt responses to emails and has a good eye for small print and details.

Made what can be a stressful event plain sailing.
 "


Positive Feedback / Review

Given by Client on 25/10/2010

PositiveChadwick Lawrence were brilliant at dealing with our case. They were efficient and prompt at replying to emails. Almost all correspondence was done via e-mail and post. I would definitely use them again! "


Positive Feedback / Review

Given by Client on 18/10/2010

PositiveMr Joseph Hyndman was brilliant. He kept us informed, always answered any questions promptly, and replied to e-mails efficiently. He was proved to be a far superior solicitor compared to the others in our chain and was praised by our estate agent. I will be recommending Chadwick Lawrence undoubtedly. "


Positive Feedback / Review

Given by Mortgage Broker on 06/10/2010

PositiveHad no problems to report  "


Positive Feedback / Review

Given by Client on 04/10/2010

PositiveVery prompt response to all queries solicitor was happy to communicate by email which was great, and allowed for very quick turnaround on any queries.

Estate agent also commented on how good the communication was, and how swift the replies were from the client.

I would have appreciated a little more notice on the additional searches (and therefore charges) that were required, however again the solicitor dealt with my concerns here very promptly when asked.
 "


Positive Feedback / Review

Given by Client on 03/10/2010

PositiveWe wouldnt hesitate to recommend Joseph Hyndman. He was easy to get hold of, helpful, friendly and efficient. We also thought the cost was reasonable. "


Positive Feedback / Review

Given by Client on 27/09/2010

PositiveWe found Chadwick Lawrence to be quick and efficient, Joseph and Eileen were particularly helpful despite it being being a low cost service.  "


Positive Feedback / Review

Given by Client on 14/09/2010

PositiveJoseph Hyndman of Chadwick Lawrence provided all the support I needed in a quick and efficient manor, I would happily recommend them to a friend. "


Positive Feedback / Review

Given by Client on 13/09/2010

PositiveI cannot recommend Chadwick Lawrence highly enough. They were recommended to me by a friend who used them and I am grateful that he did so. We dealt with Joseph Hyndman who was always available via telephone as well as email and could not have been more helpful. Many thanks, my experience was a good one. "


Positive Feedback / Review

Given by Client on 10/09/2010

PositiveAbsolutely brilliant! Would definitely use them again, and recommend them to anyone looking for a solicitor/conveyancer. Joseph Hyndman made our house-buying process run so smoothly, and was always available to help. Thank you. "


Positive Feedback / Review

Given by Client on 24/08/2010

PositiveExcellent service. Always quick to respond and helpful. Thanks. "


Positive Feedback / Review

Given by Client on 20/08/2010

Positive (Client left visual feedback only)


Positive Feedback / Review

Given by Client on 18/08/2010

PositiveVery efficient service from Joseph Hyndman, all emails and correspondence answered very promptly. I was able to speak to him by phone when required. Everything went smoothly and I was kept well informed. I would definitely recommend to others. "


Positive Feedback / Review

Given by Client on 16/08/2010

PositiveA very pleasant experience all round. Questions and queries were answered promptly and carefully and at all times I felt that my interests as a purchaser were being protected and represented. Highly recommended and good value too. "


Positive Feedback / Review

Given by Client on 16/08/2010

Positive
very helpful and available by phone when required - would definitely recommend
 "


Positive Feedback / Review

Given by Client on 04/08/2010

PositiveThe email updates sent by Joseph Hyndman were very helpful. They helped me see when each stage of the process had been completed. He was also very calm when the exchange process had to be halted part way through, as one of the chain couldnt complete on the expected date after all. I know that some solicitors still just use letters to update clients - which is way too slow - so email updates were great.  "


Positive Feedback / Review

Given by Client on 04/08/2010

PositiveI can honestly say that Joseph is the best Solicitor I have ever dealt with. He answered all my e-mails queries thoroughly and extremely efficiently. On the rare occasions that I contacted him by phone, I never had to wait to speak to him, or be fobbed off with another person.
If only all Solicitors were of this high calibre!
 "


Positive Feedback / Review

Given by Mortgage Broker on 20/07/2010

PositiveVery good! "


Positive Feedback / Review

Given by Client on 29/06/2010

PositiveInitially I was a little concerned about using an online solicitor but was very pleased at how quickly Joseph put me at ease.
He was friendly and very helpful.
He also responded almost immediatley every time I mailed him.
 "


Positive Feedback / Review

Given by Client on 07/06/2010

PositiveAn excellent and efficient service. Although a lot of this is computer based when we did need briefly to speak in person our solicitor was easily available and very helpful. Recommended. "


Positive Feedback / Review

Given by Client on 02/06/2010

PositiveExcellent service. Quick completion, first rate communication, reasonable price. Am using same solicitor with a house purchase. "


Positive Feedback / Review

Given by Client on 31/05/2010

PositiveExcellent. Everything was arranged very promptly and there were no problems at all.  "


Positive Feedback / Review

Given by Client on 20/05/2010

PositiveOverall performance and relationship management was quite good.

A suggested improvement would be regular weekly updates (rather than us chasing him) to let us know what we can do to progress / what the current status is / how on-track we are to complete by the proposed completion date etcetc.

One of the main sticking points for us was that the vendor was not willing to respond to some of our queries without confirmation that our mortgage application had gone through (we already had our Approval in Principle), which delayed us by 2-3 weeks (the estate agent informed us, and we had to chase our mortgage provider a few times).
 "


Positive Feedback / Review

Given by Client on 30/04/2010

PositiveHi Chadwick Lawrence! first I found you on the internet using Convey and Survey and I went to your website to check you out. I was immediately impressed by your website and the staff you have on board. I was given Mr Joseph Hyndman to handle my case and throughout Joe has been fantastic, everyting has been smoothe running and the communication has been excellent. I will definitely be recommending Joe Hyndman to anyone need a good Convenancer and Chadwick Lawrence law firm. Thank you so much. Yours faithfully, Lee Huby. "


Positive Feedback / Review

Given by Client on 29/03/2010

PositiveExcellent service. Fast, friendly and affordable. I instantly re-instructed them to deal with the purchase of my new house! "


Positive Feedback / Review

Given by Client on 29/03/2010

PositiveOur main reason for choosing Chadwick Lawrence was primarily cost based. However having bought and sold property over the last decade the professionalism, attention and service we received was the best to date. The service we received from Joseph was phenomenal. I am and will continue to recommend Chadwick Lawrence to friends and colleagues. Thank you for your help. "


Positive Feedback / Review

Given by Client on 18/03/2010

PositiveVery impressed with the text and email updates, the competence of the solicitor (Joseph Hyndman) was beyond question, and a lot of stress was removed by being able to rely 100% on him. Have already recommended, by name, to two other people, and would undoubtedly use again. "


Positive Feedback / Review

Given by Client on 06/02/2010

PositiveVery impressed. "


Positive Feedback / Review

Given by Client on 02/12/2009

PositiveExcellent Service "